Disney Plus

SoarinSC

DIS Veteran
Joined
Jun 6, 2010
Finally got in too 👍 ...but one potential issue. With free trials I like to preemptively cancel so I don't have to worry about forgetting. They let you watch up until the end of the trial anyway. Figure if I like it, I'll resubscribe..if I don't I just have to let it run out.

So I go into my account page and couldn't find a clear way to cancel the sub. I read the user agreement and it gives a web address, but it doesn't work...it just sends you to your default account subscription page, which again, has no clear option for canceling. I know it's literally the first day, so most sane people aren't looking for it, but anyone find how to cancel?
 
Last edited:

reliev

Mouseketeer
Joined
Jul 15, 2019
not sure where to post I posted somewhere else but this seems to be a good question thread.
Does the children profile setup seem to cap at "G" rating, any way to change this to PG?
 
  • reliev

    Mouseketeer
    Joined
    Jul 15, 2019
    Finally got in too 👍 ...but one potential issue. With free trials I like to preemptively cancel so I don't have to worry about forgetting. They let you watch up until the end of the trial anyway. Figure if I like it, I'll resubscribe..if I don't I just have to let it run out.

    So I go into my account page and couldn't find a clear way to cancel the sub. I read the user agreement and it gives a web address, but it doesn't work...it just sends you to your default account subscription page, which again, has no clear option for canceling. I know it's literally the first day, so most sane people aren't looking for it, but anyone find how to cancel?
    I found it.
    go to billing details under the account setting in the upper right-hand corner.
    then cancel.
     

    SoarinSC

    DIS Veteran
    Joined
    Jun 6, 2010
    I found it.
    go to billing details under the account setting in the upper right-hand corner.
    then cancel.
    Hmm..are you using google chrome to access yours? I went to that very spot and don't see any button or link for cancelling. The weird thing is if I move my cursor to a particular part of the screen i get a pointing finger..so it's like there's something there, but I can't see it on the screen. Thinking it's my browser maybe.
     

    reliev

    Mouseketeer
    Joined
    Jul 15, 2019
    yep here are the steps
    Account-> billing details ->
    then the top one says
    452249

    choose to cancel if you are on the bundle maybe it's on Hulu ?
     

    jessic2422

    Mouseketeer
    Joined
    Apr 21, 2012
    I signed up and paid a few days ago and it’s not letting me in. Says it doesn’t recognize my email but it’s the one on my confirmation email... annoyed
     
  • SoarinSC

    DIS Veteran
    Joined
    Jun 6, 2010
    yep here are the steps
    Account-> billing details ->
    then the top one says
    View attachment 452249

    choose to cancel if you are on the bundle maybe it's on Hulu ?
    Man, that is so strange. Don't see that and I'm looking right where it says "Switch to Disney Bundle". Yeah I don't know..I'm using the main web portal. Hehe, but now I can't get in at all. :crutches::D
     

    tinkerhon

    DIS Veteran
    Joined
    May 1, 2012
    Thought I read on one of the Disney + threads that there was no "resume" feature - could this just be a glitch with certain platforms? Subscribed before ( used Roku) and was able to get a resume/play option - ( actually , I give all of the credit to DD13 - she was able to get a resume/play screen by clicking the "left arrow" on TV remote.
     

    reliev

    Mouseketeer
    Joined
    Jul 15, 2019
    Thought I read on one of the Disney + threads that there was no "resume" feature - could this just be a glitch with certain platforms? Subscribed before ( used Roku) and was able to get a resume/play option - ( actually , I give all of the credit to DD13 - she was able to get a resume/play screen by clicking the "left arrow" on TV remote.
    yeah, its a glitch sometimes it shows up sometimes it doesnt I have found that its always there though even though it says it's not.
     

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