Disney Magic Kingdoms

[wiihoo888]

Annnd my issue is still not resolved. At least it is a known issue and is apparently being worked on but what a mess

 

[anya.sparrow]

They really need to lower the bar for the gold chest in these events. I never make it to 90K, and it's the only chest offering me new characters. I find that very disappointing.

 

[wnwardii]

So last evening I got fed up waiting for Gameloft CC to reach out to my ticket I had opened. I went back to the Gameloft website and was able to successfully purchase the Kingdom Pass. This morning, I did see I had received an email regarding my ticket and that they were still working to resolve the issue. I did get the 100 EC for the crow issue. On the D I S C O R D server there was lots of additional discussion on this Kingdom Pass issue.

I did not respond to their response and ask for a refund. So I was curious what would happen. Well I just logged back on to the game and suddenly received some Pin chests, additional 100 EC, some magic and 15K happiness. I am now at level 54 of the Season Pass and have many chests to now open. I basically got bumped 20 levels. Now, I do not know if this 15K happiness is due to them realizing I had purchased the Kingdom Pass a second time. So curious to see if others, who had the same Kingdom Pass issue, what compensation they received.

 

[wiihoo888]

So last evening I got fed up waiting for Gameloft CC to reach out to my ticket I had opened. I went back to the Gameloft website and was able to successfully purchase the Kingdom Pass. This morning, I did see I had received an email regarding my ticket and that they were still working to resolve the issue. I did get the 100 EC for the crow issue. On the D I S C O R D server there was lots of additional discussion on this Kingdom Pass issue.

I did not respond to their response and ask for a refund. So I was curious what would happen. Well I just logged back on to the game and suddenly received some Pin chests, additional 100 EC, some magic and 15K happiness. I am now at level 54 of the Season Pass and have many chests to now open. I basically got bumped 20 levels. Now, I do not know if this 15K happiness is due to them realizing I had purchased the Kingdom Pass a second time. So curious to see if others, who had the same Kingdom Pass issue, what compensation they received.

I got fed up and purchased another pass in the app after about four hours of waiting yesterday. I did request a refund in my ticket for the duplicate pass and they did issue it. The only thing I am missing are the extras I was supposed to get in the GL shop transaction. It seems they decided to refund that one and not the in-game purchase. Would like to still get the extra stuff but I’ll live if I don’t

Oh, and I did receive the stuff in the hot fix update