This has happend to me too. I booked my reservation, and a seperate one for my mother in law who was travelling with us. At the time she did not have an email address at home(she didnt' want it going to her work email), so I gave Disney my email address so they could send me her reservation confirmation. Well, every so often now I get an email from Disney with the subject field as "great offer, pin code" something to that point, I get all excited, then I look a the name and it is addressed to her. I have called Disney several times, explained the situation, asked for my email to be taken off her "profile", have been put on hold, transferred to several people, and told it was taken care of, but then I continue to get the emails. For the disney cruiseline too!! It drives me crazy. Everytime it happens, I call to see if I can get the deal and I am told it is only valid for the person it is addressed to, so then I explain once again to them, they tell me they take care of it, but nope, they didn't. I actually just got one again last week for dates thru June, which is when we are interested in going, so I guess I will call up again and explain the situation for the 10th time!