gigi1313- We stayed at POFQ, and yes they did tell us ahead of time to stock up on food. It was hard with no microwave, fridge, or ice (we weren't given any when the machines ran out). So as far as food we had apples, cookies, chips - not very healthy, but the kids loved it. We were there for three days and didn't get mousekeeping or a towel change the entire time we were there, so whatever was in the room when we arrived was all we had. No extra gargbage bags, towels, toilet paper, shampoo, soap, etc. I did mention that I was disappointed with this when we checked out but they wouldn't discount our room or anything. I didn't push the subject because I felt so bad for everything they were going through. It's just that it was our first trip to Disney and we were saving our money to be able to afford to stay on-site for a few days, and then we were not able to take advantage of any on-site perks. I was pretty disappointed, but understood.
Glad to hear they took such great care of you at POP.