I requested tickets the day after I found the promotion on the passholder website. I received a response within 24hours confirming my order and the dates that I could pick up my tickets
Not necessarily, they say that if people requesting tickets don't come by a certain dates their tickets will be released to other interested parties. Here is the info that came with my confirmation regarding that:
The Ticket Window will be open on the following days from 8:30am 6:00pm daily:
Saturday, April 26th
Sunday, April 27th
Monday, April 28th
Tuesday, April 29th
Wednesday, April 30th
IF YOUR TICKETS ARE NOT PICKED UP BY APRIL 30TH, WE WILL RE-ALLOCATE THEM TO GUESTS ON OUR WAITING LIST.
You may very well be on a waiting list. It might not hurt to send another email just in case. Good luck!
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