To use DS's words.... Remy and Palo are "Expected Delights" - our wine tasting was truly an "Unexpected Delight" .....
Starting at the beginning ....
We boarded at 11:30-ish, and our first stop was Guest Services to inquire about beverage tastings. Prior cruises on the Fantasy / Dream were challenging to sign up at La Piazza (2013 - their technology did not work, and we were redirected to Guest Services). In 2014, we bypassed the tastings, as we had done them often enough to not feel the need to repeat. However, for 2015 DS24 was with us and, since he does not get to participate often (enough), it was his choice to reserve some tastings. Once again, we reported promptly at 2 pm to La Piazza for sign up for adult beverage tastings, and once again we were stumped by technology (unable to print) and re-directed to Guest Services. Regardless, DS24 and DS26 signed up for wine tasting. I enjoy them, but can tell the wine from just looking at the glass (because it is always a Sauv Blanc, Chardonney, Reisling, etc. - the same "big 6" varietals - not because I am particularly skilled with wine). Anyway, there is a customer experience improvement in all that somewhere ...
Fast forward (past the operational details that will only be interesting to Disney) - and the scheduled wine tasting comes to pass. I arrive, with camera, to take a couple of pictures my family and depart, only to find out that THIS tasting was going to be delivered by 3 MASTER SOMMELIERS (and a 4th Somm, about to test) who were onboard training Disney staff to pass their tests.
Left to right, Michael Jordan, Chris, Keith
If I had my wits about me (I did not), I would have written down last names, where they worked, etc.
They tooks turns explaining the wines (notice the NICE wine glasses for this tasting!)
Elle
And my guys shared with me ....
Chris responded to an audience question - what were the wines we tasted worth - with "If you bought one of each of these retail, about $600"
The wine, the education, and the company - all splendid!!
For a $20 wine tasting fee..... sometimes you just get really, really lucky!!!! I was a very, very happy Disney customer right there.
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