Disney canceled bedtime stories - UPDATE! (post 1)

[Grumpy's Gal]

As you all know, Disney cancelled the bedtime stories on tv in the resorts.

On June 12, I emailed Disney at this email address:
wdw.Guest.communications@disneyworld.com

and politely said that we were unhappy about that. We used the bedtime stories A LOT to help get our kids to bed. That really made a nice ending to our day.

UPDATE:

Well today ( July 10), a representative just called me from DisneyWorld. She said they got my email. She said that previous surveys had indicated that people really weren't using those bedtime stories so much so they cancelled them . HOWEVER ----- she said she'd forward my email on to the office that decides that. She said anytime there is a change and people complain, Disney really HAS to take that into consideration and she said THEY DO. She said if anyone else was dis-pleased about not having the bedtime stories anymore and they complained, that complaint would also go to the office who decides.
She said Disney is one company that really does listen to what customers want.

So if you are dis-pleased about the bedtime stories being canceled, PLEASE send an email stating such to wdw.Guest.communications@disneyworld.com. They will listen and they are paying attention to how many people are not pleased. If enough people email........who knows. Maybe they will bring them back. (???)

Thanks.

 

[ThurlFan]

Hey, way to go! My DD is too old for those bedtime stories now, but they sure were a blessing when she was younger. I'll be joining in with an email of my own, and hopefully future legions of sleepy visitors can drift off to sleep with visions of their Disney favorites dancing in their heads

 

[scraptoons]

What time were those bedtime stories?

Could it be that people weren't using them because they were at a weird time? Or because they didn't know the bedtime stories were available?

I would love to have those around for my kids if we had time to see the closing stuff and get back to the room in time.

 

[Disney1fan2002]

I got the same phone call last week! Send those letters!

 

[Grumpy's Gal]

I got the same phone call last week! Send those letters!

I figure most people can send an email in under two minutes...... Yes, yes, send them please!

 

[Disney1fan2002]

What time were those bedtime stories?

Could it be that people weren't using them because they were at a weird time? Or because they didn't know the bedtime stories were available?

I would love to have those around for my kids if we had time to see the closing stuff and get back to the room in time.

They were over by 10PM. They started around 7:30-8PM

 

[paigevz]

I emailed them back when they first cancelled and someone on here asked us to. We never used them because those are prime park hours for us. We always rest mid-day so the kids can stay out late.

 

[ntburns22]

email sent

 

[HarambeGuy]

Great thread! Let's keep those calls and emails going!

This was a great service especially in the off season when the parks close by 7pm or so. Helps the kiddos wind down after a big day

 

[r3ngels]

Just send an email... thanks for the update.

 

[FlyingBelle]

Just sent an email too!

 

[GADISNEYGIRL]

We will send an email (or several!). DS was devastated to learn they were gone.

 

[Grumpy's Gal]

does anyone know how to link this over to the resorts board?