If you compare the old buses ,that had seats facing forward, with the new ones it looks like the new ones have fewer seats. It's just an optical illusion though. The number of people seated is the same. But like Sue said there is more room to use for WC/
ECV users to get into place. and instead of the 16 inches of isle that people had to get a stroller down is now more like 40". So everyone wins but not getting knocked upside the head with a stroller

.