1) Not so. 2) They are true safe-deposit boxes with two keys, just like a bank. . . . one for hotel . . . one for guest . . . and, there are no spare guest-keys 3) The OP "presumes" the housekeeper took the cash. 4) But, as mentioned, there is no proof and no attempt to contact police/sheriff. 5) Remember, NO HOTEL assumes liability for valuables left in rooms. 6) This is why they have the secure safes. NOTE: After working Concierge for years, I have seen lots of people claim loses due to maids. When asked if they wish to file a police report, only a few have agreed. I many cases, the items were missing due to fault-carelessness-etc of the guest. I AM NOT IGNORING THE WORDS OR VORACITY OF THE MOTHER. I am just making an observation.