Those codes really helped me too. I got WL for one night before we check into BC for $121 Woodsview, and we're splurging on the weekend between our DVC stays. We had booked Pop but when I called with the AP code I got Contemporary garden room. Yesterday, I called back and with the BAT code I got a club tower room for $315.00. It's a very special gift to ourselves. The day before I tried to book the same room with the AP rate at $305 but before I could say lickety split it was gone.
I was on hold on Wednesday for 45, 20, 20, 20 and then finally 14 minutes before I got a warm body. Yesterday I was on hold for 38 minutes before I got someone. Then she had to put me on hold for 15 minutes while she tried to modify my existing reservation.

I was freaking a little bit during that wait...I didn't know if she'd cut me off or lost my original reservation or what.
The happy news is that I can tell you what song comes next when you're on hold.
If I have to hear Fortuosity (sp?) one more time I will scream.
Now, I'm off to plan my PS ressies
Have an awesome weekend everyone!!!