Laurabearz said:
I will have MY AP Activated that morning... I hear you can not buy the discounted Stay and Scream with the voucher.... So I was wondering if I could use my Husbands AP to do it...
and if I cant do that....
Since the site wont let me just buy a stay in scream, I do have to buy my BIL's regualr park ticket and it lets me add stay and scream to that....
clear as mud?
let me tell you my experience.
universal has outsourced some of the sales department to a group in canada.
they are not helpful at all.
they have created more errors for myself and a few of my friends.
i always ask when i reach the universal employee, are you located in orlando or canada.
i have had to file complaints on the erroneous info i have received from the canadian crew. they are very nice people but they have been giving out wrong info.
when i called to order the HHN and epp tixs, they told me if you bought the ap and it is not activated, i could use it to buy the discounted HHN tixs.
i bought 3 nights worth.
i tried to buy other things such as the epp for the nights i am going and i was told on 3 different phone calls (reached the canadian group) that the dates i wanted were sold out.
when i finally reached an orlando employee, i was able to buy the epp tixs .
think of the panic i went thru when i was told wrong info.
thought i was going to have a heart attack !!
try calling UO and see if you can use the ap voucher for purchase of the hnn tixs.
i have the hard copy card for the PAP. it states, good for one admission but photo id required to activate.
now i have probably confused everyone here.
bottom line. UO has a very fine and knowledge staff at orlando that can handle the sales. i think it is dead wrong to outsource some of those jobs to canada or any other company. some of those employees have 8 years plus in on that job. it is very wrong to displace those faithful employees.
when i did reach a supervisor, i told them that.
i have never ever had trouble or wrong info given to me when working with one of the orlando crew employees.