Cplofdisneynutz
Any excuse to go to Disney is a good enough reason
- Joined
- Mar 16, 2005
- Messages
- 744
I"m not sure if this is the right board to post this on or not, but i've seen other things about ebay here.
We are new to the whole ebay thing. We are really just trying to sell things to help with wedding/honeymoon expenses. To help get our rating up, we bought a few Disney pins for trading. So far everything has been great, until today. We got this pin in and there is more paint missing than the picture showed, we figured no big deal its for trading anyway. We left him neutral feedback mentioning the condition, but we were satisfied with everything. I got an email from seller here is what it says:
Would you please send me back the pin , because the one is missing
pain(t) is rare. Pins that missing paint or letter or different of the rest
are RARE. I will give you money back . try to put it in the same
envelope Return to sender. Please
He then sends us a 2nd email about an hour later with examples of other error pins missing paint and such. He stated he is learning as well about this.
My questions are this: #1 is this legit? does a seller have the right to ask for an item back after the auction has closed, payment received, & shipped. He has not left us feedback at this point which concerns me as well. I"m afraid if we do not return the pin he will leave us negative feedback.
My 2nd question is we payed via pay-pal how does a refund work with that?
I guess last but not least what would you all do in this situation, I"m at a loss.
TIA for all your help
We are new to the whole ebay thing. We are really just trying to sell things to help with wedding/honeymoon expenses. To help get our rating up, we bought a few Disney pins for trading. So far everything has been great, until today. We got this pin in and there is more paint missing than the picture showed, we figured no big deal its for trading anyway. We left him neutral feedback mentioning the condition, but we were satisfied with everything. I got an email from seller here is what it says:
Would you please send me back the pin , because the one is missing
pain(t) is rare. Pins that missing paint or letter or different of the rest
are RARE. I will give you money back . try to put it in the same
envelope Return to sender. Please
He then sends us a 2nd email about an hour later with examples of other error pins missing paint and such. He stated he is learning as well about this.
My questions are this: #1 is this legit? does a seller have the right to ask for an item back after the auction has closed, payment received, & shipped. He has not left us feedback at this point which concerns me as well. I"m afraid if we do not return the pin he will leave us negative feedback.
My 2nd question is we payed via pay-pal how does a refund work with that?
I guess last but not least what would you all do in this situation, I"m at a loss.

TIA for all your help
.