I don't know why you would have received 11 nights credits on a 10 night stay two years in a row

, but the phone people are correct -the
DDP is based on the number of nights you stay and the should only be 10 nights credit on a 10 night stay. You must have had some extra special pixie dust before!
For example, say you had stayed this past 1/1-1/11/08, you would have received:
1) 1/1/08 Check in day *Credits
2) 1/2/08 *Credits
3) 1/3/08 *Credits
4) 1/4/08 *Credits
5) 1/5/08 *Credits
6) 1/6/08 *Credits
7) 1/7/08 *Credits
8) 1/8/08 *Credits
9) 1/9/08 *Credits
10) 1/10/08 *Credits
1/11/08 Check out day NO credits, BUT any
leftover credits could have been used until midnight of this day. Maybe that is what is confusing?
The DDP info shows:
For
each night of your package stay you will enjoy:
1 Table-Service meal including entrée, dessert or full buffet, non-alcoholic beverage. Gratuity NOT included
1 Counter Service meal including entrée, dessert (lunch/dinner) and single serving non-alcoholic beverage or 1 complete combo meal, dessert (lunch dinner), 1 juice with breakfast and single serving non-alcoholic beverage
1 Snack choice of a frozen ice cream novelty or fruit bar, or single serve popcorn or single piece of whole fruit or single serve Grab Bag of Frito Lay's Chips, or 20 oz. bottle of Coke, Diet Coke, Sprite or 24 oz. bottle of Dasani water or medium size fountain drink or apple juice
2 Table-Service meals may be exchanged for one of the following: 1 Cinderella's Royal Table Meal, 1 Signature Dining Experience at one of Disney's finest restaurants, 1 Disney Dinner Show, 1 Private Dining meal or Pizza Delivery.
******
Hope you get it all resolved (with more pixie dust!

) and have a wonderful time!
