I made a reservation for my DD 4th birthday and chose outside. I asked what would happen if the weather was inclement. I was told by the CM that everyone would be moved inside. Not so. We showed up on a day pouring rain and could not be accommodated inside and was basically told "too bad, so sad". My DD was crushed and we wound up agreeing to a reservation inside the following day at an awkward time. Since DD had basically destroyed her princess dress in the rain the first day I also got to purchase another dress to make the entire situation right again. I will never make an outside reservation again.