Ding ?

[ATAfamily]

I just downloaded Ding and already I have a question.

I already have my flight reserved on SW from MHT-MCO but now I just got Ding'd with a cheaper price. How do I go about changing my existing reservation to reflect the Ding price? Do I need to call SWA?

Thanks!

 

[CarolynNC]

From the History of Dings thread:

I just did a search trying to find the answer. I have never done this but I'll post what someone else recommended.

They said open two browser windows. Pull up your current reservation in one and pull up the ding in the other. Get the ding to the purchase point where you have the option to apply ticketless travel funds. Switch to the other window and cancel the higher priced flight. Once you have your credit # then switch to the ding window and insert the # for your ticketless travel funds.

I guess there is some measure of risk that the ding fare might be sold out while you take the few minutes to maneuver. I don't know if being in the process of booking holds the ding fare.

If you aren't using a ding but find a lower fare I believe you can just make your changes and they give you the credit. You don't have to cancel and rebook.

If any of this information is incorrect I hope someone will chime in with a correction.

This is what I did a couple of times last year....with the two browsers....cancel one....take the new credit with SWA and apply it to the new Ding fare.

If I remember right, it says somewhere on the cancellation page that it might take up to 24 hours for your credit to be available to use. Ouch if/when this happens. I have never had to wait. Cancel one and within seconds I had the credit to use. But I guess you take that chance if you use it immediately.

Another big fear of mine when I play with ressies is that my browser window that is ready to apply payment for the great Ding fare will crash or give me an error when I put in my payment info. Then when I enter back into the system, I can't find the great fare....This nightmare plays over and over in my head each night

link to another thread on how not to make the change!

 

[ATAfamily]

Thanks Carolyn for taking the time to help me. After checking the Ding price for my flights I would only save on my flight home because my original flight down wasn't available at a Ding price. I didn't see a way to cancel just the flight home without canceling the whole thing so I decided to just be happy with what I got and keep my eyes open for future trips with Ding pricing.

 

[tinkwannabe2]

Yeah, I've learned to always book my flights seperately!