Different Lowes problem / Question

[Mom2AAA's]

When we checked in last week the girl checking us in asked if we still wanted the regional gift, which is what I had signed up for initially. So I'm sure that you will be able to change your choice when you check in if you want to.

I was able to change it by calling 1-800-563-9712 , They didn't have my e-mail address and I had forgotten my password! She was able to change my brothers and my parents gifts to the regional gift. Thanks for the info!

 

[bubba's mom]

I'm confused about this as well. I initially went through the Universal site (which sent me to NetBooker and asked for my Loews First number), and then called RPR directly when the AAA rates came out to receive my discount, where I asked to verify that my Loews First number was attached to the reservation (it was). I didn't ask specifically if I was going to be receiving my LF benefits though. Should I call the main Loews number?

You can call the hotel to make sure your number is attached to your res and you'll be receiving your welcome gift.

They redid their website last year, so most times you need to call to get AAA rates applied.... (we weren't happy when they redid their site ) So, if you can't find a AAA rate thru netbooker, it most likely won't let you pull it up (yep, even tho it qualifies), so you'd have to call. You can change your welcome gift at any time at the Loews site...just plug in your number and password. Even if you they "don't catch" the change (like they did with us last year), just call star services and tell them you had changed your profile and would like xxx. (You can also confirm with desk at checkin).

 

[rpbert1]

I always call 1-888-273-1311 got this of the Universal site, never had any problems with upgrades or it being a qualifing rate or room upgrades.