DavidUK
Mouseketeer
- Joined
- Mar 11, 2004
- Messages
- 179
hey! i enjoyed reading this thread! i usedto work in an american theme reastaurant, won metion the name but it was always good on one dat of the week! and we had to serve in american style, which we were given training in, a lot of training!
Ice... ... the american rule is 3 cubes over the glass, our guests from the US got this the UK thought youwere diddling them out of a drink! the reason it is done is cus if you only have a couple then they melt quickly and your drink gets warm!!
Service... Americans will ask for stuff and want stuff changed like mash for fries etc and they will as outright for it whereas UK Guests think they are being rude and won't ask! used to annoy me! and UK Guests won't complain if they don't like something! i can tell if someone doesn't enjoy their food and always ask if they eant it changed which was policy at the restaurant but they never ever would but you bet that two days later you'd get a letter saying how it was the worst meal ever! if only they'd let me sort it out there and then!!
and my favourite TIPPING!! US see it as neccisary and tip as they spend like 10% etc, UK guests think £1 is okay if they spend £400 or £10 it isn't related to how hard you work just if they are tippers or not it isn't built in like it is in americans!
Ice... ... the american rule is 3 cubes over the glass, our guests from the US got this the UK thought youwere diddling them out of a drink! the reason it is done is cus if you only have a couple then they melt quickly and your drink gets warm!!
Service... Americans will ask for stuff and want stuff changed like mash for fries etc and they will as outright for it whereas UK Guests think they are being rude and won't ask! used to annoy me! and UK Guests won't complain if they don't like something! i can tell if someone doesn't enjoy their food and always ask if they eant it changed which was policy at the restaurant but they never ever would but you bet that two days later you'd get a letter saying how it was the worst meal ever! if only they'd let me sort it out there and then!!
and my favourite TIPPING!! US see it as neccisary and tip as they spend like 10% etc, UK guests think £1 is okay if they spend £400 or £10 it isn't related to how hard you work just if they are tippers or not it isn't built in like it is in americans!