Difference between booking online or by phone

[suzybear6]

Hi Everyone,

I'm just about to book our next DLP trip and wanted to check about deposits and payment.

Am I right in thinking if you book via the website you have to pay the whole amount there and then, but if you book over the phone you can pay just a depoist now with the rest later.

And if so, how much later? How many weeks before your trip is the balance due?

Thanks
Luv Suzy

 

[DLPdaft]

if you're in the UK and you book by phone, you pay 10% deposit when you book, and the balance is payable 60 days before your check-in date.

 

[angel_nix]

I booked over the phone and it was cheaper than online!

 

[suzybear6]

if you're in the UK and you book by phone, you pay 10% deposit when you book, and the balance is payable 60 days before your check-in date.

Ahhh thank you, that what I thought

I booked over the phone and it was cheaper than online!

Ohh will have to give them a ring and see what they quote me then

Thanks Guys

Luv Suzy

 

[DLPDreams]

I don't mean to sound negative but do make sure you check the online price before you telephone to book. I had totally opposite experience and the totally useless CM I spoke to wanted to charge me around £400 more for the same holiday I could buy online . When I challenged her about the price (I had it written down in front of me), she got all shirty and told me that the price must have gone up - was the first day of the new 'sale' so I knew that wasn't the case .

Needless to say I didn't book with her. I rang off, redialled and got a CM who knew what he was talking about and got the price I knew it was .

I actually prefer to book online (as you can get cashback via Quidco, if you are paying quite a bit for your trip it's a little perk) but this time I did call and book as I used an AP rate. I paid in full (figured I had to pay it at some point anyway lol) but they did offer me the 10% deposit rate if I'd wanted it - they then let you know the date the balance has to be paid by. Not sure they remind you nearer the time though so you need to keep a note of that date

HTH

 

[suzybear6]

Ohh thanks for the reminder about Quidco...I'd forgotten that!

Hmmm decisions, decisions! lol

Might just book online and get it over and done with I suppose rather than procrastinating

Luv Suzy