tinkerbell728
Tinkerbell 728
- Joined
- May 13, 2007
- Messages
- 62
Yesterday I called to make a payment on my trip to AKL Sept. 1. I was told by the Cm (a very nice gentleman) that He saw the note in my reservation about my son's autism. He felt I needed to move. He put me on hold and transfered me over to Guest relations. I spoke to a woman that gave me two choices. SSR one bedroom villa or BC standard room. I picked the BC. 
The CM goes to put in the change and she says "Oh my mistake" I can't move you YET.
The cut off date is Sept 1 you are coming in the second. She then told me that if they started moving people for the 2nd they would be sure to call.
I realized today I never made that payment. I call back to do so. The CM tells me there is something strange with my reservation. It is listed as in active
. I tell him the problem and what happened. He tells me to hold. He comes back with a woman handling AKL problems and says yes you need to move.She says I can stay and wait and see if they call a week before the trip or move now. She tells me to move to WL .
I say no. Not my 1,2, or third choice. She askes where I would like to go. So BC it is. The room is $100 dollars more, but, I get it for the same price. I am happy now that I now where I am going. But I have to tell my son and DH no animals.
The CM goes to put in the change and she says "Oh my mistake" I can't move you YET. The cut off date is Sept 1 you are coming in the second. She then told me that if they started moving people for the 2nd they would be sure to call. I realized today I never made that payment. I call back to do so. The CM tells me there is something strange with my reservation. It is listed as in active
. I tell him the problem and what happened. He tells me to hold. He comes back with a woman handling AKL problems and says yes you need to move.She says I can stay and wait and see if they call a week before the trip or move now. She tells me to move to WL . I say no. Not my 1,2, or third choice. She askes where I would like to go. So BC it is. The room is $100 dollars more, but, I get it for the same price. I am happy now that I now where I am going. But I have to tell my son and DH no animals. 
BC here I coming
I felt like a refugee before.
We have stayed in BWI, CR, POFQ, Pop, and ASM and out of every place, we love Beach Club the Best. My son has some sensory issues so I know where your coming from. The BC is great, especially if you like Epcot like we do.
They are going to have to offer me a lot more to make up for my famlies disappointment. I am going to trust Disney when they say the construction will be done inside. If the resort gets to noisy outside then we will have to do the parks earlier and enjoy the resort at night.Thanks everyone for the encouragement. Please send a little pixiedust our way.
Here's to wishing everyone a magical vacation wherever we stay.
