Did Disney fire all it's bathroom attendants?

[connorlevismom]

I have been here for almost a week now and I am SHOCKED at the state of the bathrooms, everywhere! They are filthy and disgusting and I have never experienced this before, ever. We come 2x a year and we always have been impressed with how clean the bathrooms were and that there always seems to be someone cleaning them. Now this trip there has either been nobody in them or someone is there but they are still gross and the person does not seem to be doing much.

I do intend on contacting someone about this, but who? Should I just go to guest services or is there someone I should email?

 

[o0quirkygirl0o]

Sorry I don't have any advice on who to contact, but that sounds disgusting. I have heard quite a few reports of really filthy bathrooms lately. I really hope Disney gets on top of this issue!

 

[coluk003]

Guest services in the park. if its all 4 parks, visit them in each park. No one will know unless guests say something.

And just think, yes disney might not be cleaning them like they should, but your fellow humans made that mess

 

[maxiesmom]

If someone is in there cleaning and they are still gross, then it is obvious they haven't fired all of the cleaning crew, isn't it? It just means your fellow park goers are a bunch of pigs. Some people behave like animals.

 

[plutolovr]

The "bathroom attendants" as you call them are custodial cast members, and they do more than just the bathrooms. They also pickup after the pigs that throw all of their trash around the parks. People have become extremely lazy in throwing their trash out. There are trash cans every few feet it seems, shouldn't be that hard.

The custodians make rounds. So they may only get to their restroom once every hour or so and with the crowds the way they have been, it wouldn't surprise me that the restrooms get messy in that time. Then take into account emergency clean-ups from spills, someone getting sick, etc. that take their time as well.

 

[ericstac]

it only takes one person to make a nasty mess in a bathroom.. this really sucks though because like the OP I've always been impressed with how clean the restrooms are there. And I'm pretty picky about public restrooms. I've been to WDW during slow and extremely busy, parks closed due to capacity and still the restrooms were clean..

 

[Suvadoo]

I don't care who's to blame for the messes in the parks or in the bathrooms, it Disney's job to make sure they're clean. I cannot prevent people from leaving messes, but Disney is responsible for making sure they're cleaned up.

Also, the OP said a CM was in one of the dirty bathrooms and wasn't doing very much. Just because a CM is assigned to clean up, doesn't mean they're doing their job.

It appears that Disney is filling their parks with guests, but not providing enough support staff to keep the parks clean. My friend was there last week and there was trash, including a dirty diaper in the HM on the walk from the elevator to the Doom Buggies. Yes some people are pigs, but I'm not going to go around on my vacation cleaning up after them. Not my job.

 

[Networth]

I saw someone walk out of Main Street bakery/Starbucks and drop their empty sugar packets and extra napkins right on the ground some people truly are lazy pigs.

 

[ArwenMarie]

Yeah, there's no excuse in my book. If you need to clean them more often because people are dirtier (which I don't believe), well, then clean them more often. If they need to clean them more because of crowds, well, then clean them more often.

There is nothing worse than a dirty, smelly bathroom.

On a side note, I'm always impressed with how clean the bathrooms are at the airport in Orlando. Our airport's are disgusting in contrast.

 

[Gracie09]

I saw someone walk out of Main Street bakery/Starbucks and drop their empty sugar packets and extra napkins right on the ground some people truly are lazy pigs.

Yup. I saw someone "miss" throwing a paper towel in the garbage and when her dd went to pick it up for her said to leave it, it's not her job to pick up trash. I walked over picked it up and threw it away. People in general are dirtier (although with the antibacterial craze you would think the opposite) and lazier than in the past. Maybe I've had good luck in bathrooms but I've never seen any truly dirty. I've seen a few where the users are pigs and won't even deposit trash correctly or splash water every where. It's one of the reasons I'm happy they have auto flush toilets. I imagine about half the people wouldn't flush if they didn't have them.

 

[GAN]

I don't care who's to blame for the messes in the parks or in the bathrooms, it Disney's job to make sure they're clean. I cannot prevent people from leaving messes, but Disney is responsible for making sure they're cleaned up. Also, the OP said a CM was in one of the dirty bathrooms and wasn't doing very much. Just because a CM is assigned to clean up, doesn't mean they're doing their job. It appears that Disney is filling their parks with guests, but not providing enough support staff to keep the parks clean. My friend was there last week and there was trash, including a dirty diaper in the HM on the walk from the elevator to the Doom Buggies. Yes some people are pigs, but I'm not going to go around on my vacation cleaning up after them. Not my job.

Amen!

 

[sophia315]

We are here too and had a convo last night about how some of the bathrooms have been really dirty. Even my 5 year old warned her Grandmom about a bathroom 2 days ago.

 

[Mome Rath]

During my trip in November I was happily surprised to see a bathroom attendant cleaning in every bathroom I went in in the park (and in most hotel bathrooms). When they were done with the farthest stall they would go back to the beginning and start again, they weren't just picking things up, but also spraying things down to clean. I ran into some of the same ones the whole time we were there, and often saw the same cast member the same day in the same bathroom.

People do need to police their own trash in their own area, if everyone did just that, it would be radically different.

 

[kalc12345]

We were there about 2 weeks ago and noticed how horrible the restrooms were. We go to Disney a lot and have never seen it like that. Not only are the restrooms not clean but you have to go through about 3 paper towel holders before you find one with towels. After we got home I sent an email to wdw.guest.communications@disneyworld.com and shared the restroom conditions and other things we encountered during our trip (sadly Disney is going downhill!!). A couple days later I got a phone call from them. She was super nice and took my concerns seriously. Contact them if you have a problem! That is the only way they will know.

 

[kitkat4622]

During my trip in November I was happily surprised to see a bathroom attendant cleaning in every bathroom I went in in the park (and in most hotel bathrooms). When they were done with the farthest stall they would go back to the beginning and start again, they weren't just picking things up, but also spraying things down to clean. I ran into some of the same ones the whole time we were there, and often saw the same cast member the same day in the same bathroom.

People do need to police their own trash in their own area, if everyone did just that, it would be radically different.

I went in November also and it was our first trip and I was surprised at how clean these public bathrooms were and I too always saw someone cleaning.
Our "fellow" visitors can truly be pigs and yes the CM are responsible for cleaning but how about a little blame on the part of the person making the mess. It makes you wonder what these people's own homes are like...

 

[norybell]

I can't stand it when people blame dirty bathrooms on the guests. Some people are pigs, sure, but some people have always been pigs. (Maybe there are arguments to be made that the number of pigs in the parks is slightly higher than it used to be -- higher prices leading to more entitlement, different cultural expectations for public tidiness, etc. -- but I would be surprised if the number of true pigs out there is vastly different than it used to be.)

If WDW had enough staff to keep the parks pristine and cleaned up post-pigs almost immediately (the famous stories of executives picking up trash off Main Street, for example), then guests would be cleaner, too. It's cyclical. Why should the average guest care about keeping an already-dirty -- and don't forget smelly! -- environment clean? And with attendance numbers as they are currently at the MK, even if every guest cleaned up after themselves to an acceptable public-restroom degree, the bathrooms will still become disgusting it they're not often cleaned, just because of the constant traffic.

Bottom line: No matter how slobby the guests get, it's WDW's responsibility to keep their parks clean.

 

[Suvadoo]

I went in November also and it was our first trip and I was surprised at how clean these public bathrooms were and I too always saw someone cleaning.
Our "fellow" visitors can truly be pigs and yes the CM are responsible for cleaning but how about a little blame on the part of the person making the mess. It makes you wonder what these people's own homes are like...[/QUOTE]

Yes, guests are responsible for making the mess, but it remains Disney's responsiblity to make sure it's cleaned up! Cleanliness has always been a hallmark of a Disney park and there is no excuse for the bathrooms to be filthy.

 

[anna08]

Didn't someone mention this issue on a recent DisUnplugged podcast too? You know it must be a problem if the folks who are there that frequently are noticing. Just another consequence of the uncomfortable crowd levels?

 

[kbelle8995]

This was mentioned on a previous podcast.

Disney needs to hire more custodial staff. Yes some people are as stated pigs.

But there used to be custodial staff everywhere. Disney has had record profits there's no reason for them not to turn around and hire more custodial help.

Especially with crowds picking up.

 

[flortlebap]

During our trip in September, all the bathrooms in Fantasyland were down and the Epcot ones were so disgusting that people were refusing to use them.

I get that it's a busy theme park, but disney really can do better when it comes to cleanliness and hygiene!