While this is a rather personal issue, I was hoping my DIS friends might be able to help out. I'll try to keep it short. We had an intervention for a family member two weeks ago and convinced him that detox/rehab was in order. It took some convincing but by the end of the "family meeting" he agreed to go voluntarily for a 28-day stay. Many hours of research were done picking a place that everyone in the family thought would suit him best. The major concern of his wife and my Mom was that there was specialized "chronic pain management" counseling as part of the rehab because we all agreed that without the tools to manage his pain he would go directly back into painkiller addiction. There is no local place so a facility was chosen in Virginia.
BC/BS has given false/erroneous information and has caused delays. Finally, they have said that his doctor needed to call them directly to "apply" for out-of-network coverage and a decision would be made either immediately or within 24 hours at which time admission must happen within 48 hours. Well, his doctor is refusing to refer him to this facility or any other one at this time. This is the same doctor who has been prescribing anywhere from 6-9 drugs at a time, from moderate painkillers to anti-anxiety to anti-depressants to combat the effects of the painkillers....
Anyways, I had a feeling that this doctor was going to downplay his addiction but don't know whether the patient is telling the whole truth and nothing but the truth... He has a great rapport with his doctor and has said all along that his doctor feels that, although he is taking too many meds, that it is something the two of them are working on and feels that outside intervention is not necessary. I think that we are going to be putting him in a body bag if he doesn't detox soon.
Does he have any other alternatives (other than paying oop) if his primary doctor refuses to do a referral? I think I have him convinced to pay the $8900 either way but as each hour passes his resolve weakens and I'm really afraid that we are losing his ability to go voluntarily. He is seeing the doctor again today (third time in the last two weeks) to speak with him again but he was so high yesterday that I know we are fighting against the tide here.
So my question is about insurance, does anyone have first-hand knowledge of the ins and outs of referrals?
BC/BS has given false/erroneous information and has caused delays. Finally, they have said that his doctor needed to call them directly to "apply" for out-of-network coverage and a decision would be made either immediately or within 24 hours at which time admission must happen within 48 hours. Well, his doctor is refusing to refer him to this facility or any other one at this time. This is the same doctor who has been prescribing anywhere from 6-9 drugs at a time, from moderate painkillers to anti-anxiety to anti-depressants to combat the effects of the painkillers....
Anyways, I had a feeling that this doctor was going to downplay his addiction but don't know whether the patient is telling the whole truth and nothing but the truth... He has a great rapport with his doctor and has said all along that his doctor feels that, although he is taking too many meds, that it is something the two of them are working on and feels that outside intervention is not necessary. I think that we are going to be putting him in a body bag if he doesn't detox soon.
Does he have any other alternatives (other than paying oop) if his primary doctor refuses to do a referral? I think I have him convinced to pay the $8900 either way but as each hour passes his resolve weakens and I'm really afraid that we are losing his ability to go voluntarily. He is seeing the doctor again today (third time in the last two weeks) to speak with him again but he was so high yesterday that I know we are fighting against the tide here.
So my question is about insurance, does anyone have first-hand knowledge of the ins and outs of referrals?

She is in such denial but this was a definate OMG point for her too.
