My family was at the Wilderness lodge for the Hurricane Charley. Disney allowed resort guests to se the parks on the day of the hurrican until 1:00 pm for free. It did not count as a day used on the park hopper.
Also, we were delayed in getting home. We anticipated that so we made reservations the night before the hurricane. Many people were in line the day of and evening of the hurricane to do that. We drove, so we were only delayed one day. My parents who flew were delayed two additional nights. Disney hotel reps easily extended our reservations. We paid the same discount rate ($144.00 per nite). However, we had to ask two different reps. One quoted a price of 255.00 a nite -- the other just extended our reservation at the 144.00 price.
After 1:00 pm on the day of the hurricane, the resorts asked people to stay in the resort area and transportation stopped running shortly thereafter.
They served a lunch buffet at artist point and brought many characters into the lodge to greet children.
However, at about 5:00 ish, it became evident that the hurricane was headed directly for the area, at a strong speed, and preparations became morfe intense. All food service was closed in all restaraunts and snack bar - because of all of the windows. The store, gym and everything else was closed. They could have notified people that this was going to occur, because many did not eat lunch and had nothing for dinner.
Later that evening, they put emergency flyers under our doors asking us to stay in the interior of our roooms, to the far side away from windows. They cleared the lobby as well as all lodge room hallways. They handed out flashlights to all rooms and sent turkey sandwiches and chips to rooms requesting food.
After the strong part of the hurricane passed they resumed food service around 11 ish and had a buffet. The moral, make your reservations to stay early. Get food early.