December 2021- Cancelling ADRs: Issues, Tips, Tricks & Traps

[dis444me]

Thread started 11/13/2021 specially for reservation cancellation issues and tips, tricks and traps relating thereto. Please strictly follow Dis Boards policies.

Cancellations should not be posted on this thread. Instead, use appropriate ADR cancellation forum, which are available by month of reservation. For example, the December 2021 ADR cancellation thread is at: December 2021! CANCELLED ADR Thread - Guidelines in first post

The first post will be by me.

 

[dis444me]

Have you coordinated with another DIS'er the cancellation of more than a few reservations, whereby the other DIS'ers are consistently successful registering the cancelled reservations? If so, please share all aspects of your strategy that you believe ensures success for doing so.

 

[dis444me]

Have any of you had to deal IRL with the inconsistencies in the reservation cancellation terms in Candlelight Processional Dining package email confirmations and some Epcot fireworks dining confirmations, or between the confirmation email and what is posted on the Disney website? In other words, did you cancel your reservation in accordance with what you read in the confirmation email - but then were charged something different for the cancellation fee? I am guessing that the conflicting cancellation policy statements in the confirmation emails may confuse some guests into not understanding what the actual policy is, and they may not cancel their reservations on a timely basis. Responses to this post relating to real life experience with disputing a credit card charge for the cancellation fees, or otherwise having a Disney rep reverse the charges, would be helpful to other DIS'ers.

 

[dis444me]

Have any of you had to deal IRL with the inconsistencies in the reservation cancellation terms in Candlelight Processional Dining package email confirmations and some Epcot fireworks dining confirmations, or between the confirmation email and what is posted on the Disney website? In other words, did you cancel your reservation in accordance with what you read in the confirmation email - but then were charged something different for the cancellation fee? I am guessing that the conflicting cancellation policy statements in the confirmation emails may confuse some guests into not understanding what the actual policy is, and they may not cancel their reservations on a timely basis. Responses to this post relating to real life experience with disputing a credit card charge for the cancellation fees, or otherwise having a Disney rep reverse the charges, would be helpful to other DIS'ers.

Here is an example from today --- Candlelight dining reservation email confirmation. Under "Guest Policies" section near the details of the reservation it says, under boldfaced word "Cancel" it states:

You must cancel at least one day prior to your reservation to avoid a per person cancellation fee. If you fail to cancel timely and are a no show, the credit card provided at the time of reservation will be charged $10.00 per person. However, later in the same email, under bold faced word "Reminders" it states: Reservation must be cancelled at least two days prior to avoid FULL per person cancellation and/or no show fee.