DCL ruined ‘the world’ for me. A first-time cruiser on the Wish.

lostprincess_danie

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Apr 16, 2019
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My family (me, DH and DD) were on the Sep 26th Wish cruise that was delayed at sea two extra days due to hurricane Ian. It was our first cruise ever. Husband and I are regular Disney World park-goers and it has always been one of my favorite destinations. But after experiencing what DCL offers followed by a very lackluster and frustrating few days at WDW we have been converted to the cruising way of vacationing!

I will get into details below, but in summary, if you are trying to decide between a trip to the world or a trip at sea - book the cruise!

Our original plan was fly into MCO Sunday, embark Monday for 4-nights on the Disney Wish, debark Friday and head to CBR, do 3 days of parks and fly back home Wednesday. As you cruise board members know, Hurricane Ian had other plans. Due to unsafe conditions at Port Canaveral we were at sea two additional nights. The captain did an amazing job of avoiding rough waters and the entire cruise staff kept us in good spirits. Guest relations was a nightmare (understandably) but we made the best of things and figured we would deal with whatever changes needed to be made once we were back in port.

Things worked out for us eventually, we shifted everything forward for our second part of the trip at the parks. In hindsight, we either should have gone straight home after debarking OR done a few park days BEFORE the cruise. The contrast in our experiences at the parks and on the cruise (at least for us at this time) was jarring.

- Cast & Crew -
On the Wish knew my daugther's name and the names of the friends we were traveling with by night 2. Pleasant greetings and smiles each day. Generally going out of their way to help guests have a nice time. In contrast, the first Cast Member we encountered upon arriving 2 days late to our CBR reservation literally rolled her eyes at us as we explained how we could not modify our stay since we did not have easily accessible phone or internet while out at sea. Then chewed her fingernails and cuticles while on the phone trying to move our reservation. (This is an aside, we were surprised that Disney guest relations on board has no knowledge of guest relations ashore. DCL guest services CMs would have to look up the phone number for WDW resorts, dial it for you then just hand me the phone to wait on hours long hold.)

- Cleanliness/Mousekeeping -
We all probably know where this is going… On the Wish, it was such a calming experience to return to a clean room after a day out enjoying the boat and activities. Our stateroom host even set up multiple bed configurations for our daughter the first night so she could test if she liked top or bottom bunk area better (she chose top). By day 3 at CBR our trash and towel service had been neglected, so I called to request it. Perhaps I am old fashioned but I, as a guest, should not be the one monitoring the overflowing trash can in my resort room. The cast member on the phone asked how many towels I needed and if I needed any trash bags. I told her that I don't know but I hope housekeeping would leave some if we needed them. We came back that evening to a cleaned room but for the rest of the trip no other housekeeping was offered.

- Entertainment & Experiences -
These are very different when comparing cruising to the parks, obviously. But the EASE of finding and participating in entertainment is leaps and bounds more pleasant on the Wish.

DD and I love meeting characters and were able to knock out the main 6 within an hour by walking back and forth to their appearance spots in the Wish atrium. Princesses all done within 30 minutes thanks to the scheduled Royal Court times on board. If we had tried to do all that on our MK park day we would have never done anything else due to how long the lines for characters have become.

Seas the Adventure and Little Mermaid are wonderful shows on the wish (I didn’t care for Aladdin too much but DH liked it). The entertainment during Arendelle dining is also fantastic. And you don’t have to wait in the hot sun for an hour to do these things! Unlike that time later in the week where we thought the carousel wait was 15 minutes and /magically/ turned into 40 by the time we entered the queue.

We enjoy theme park rides but now things are so complicated and crowded at the parks it takes too much effort to enjoy it. I don’t want to have to constantly do wait-time calculations and strategically plan how best to waste my money on LL passes any more.

- Dining -
There is no comparison here. Food was readily available and delicious on the cruise. Plenty of choices for us and the kid. Contrast with the day we spent 40 minutes in line at Woody’s Lunchbox because mobile order times ran out, we got our food then spent another 20 stalking a table just to sit and eat a measly QS lunch.

We booked the future cruise discount offer while on board and hopefully will be sailing with DCL again in 2024. I don’t think we will be back to WDW for a long while and if we do it would only be tacked on as part of a larger trip.

If you have questions about the Wish or more details from our trip, am happy to answer.
 
My family (me, DH and DD) were on the Sep 26th Wish cruise that was delayed at sea two extra days due to hurricane Ian. It was our first cruise ever. Husband and I are regular Disney World park-goers and it has always been one of my favorite destinations. But after experiencing what DCL offers followed by a very lackluster and frustrating few days at WDW we have been converted to the cruising way of vacationing!

I will get into details below, but in summary, if you are trying to decide between a trip to the world or a trip at sea - book the cruise!

Our original plan was fly into MCO Sunday, embark Monday for 4-nights on the Disney Wish, debark Friday and head to CBR, do 3 days of parks and fly back home Wednesday. As you cruise board members know, Hurricane Ian had other plans. Due to unsafe conditions at Port Canaveral we were at sea two additional nights. The captain did an amazing job of avoiding rough waters and the entire cruise staff kept us in good spirits. Guest relations was a nightmare (understandably) but we made the best of things and figured we would deal with whatever changes needed to be made once we were back in port.

Things worked out for us eventually, we shifted everything forward for our second part of the trip at the parks. In hindsight, we either should have gone straight home after debarking OR done a few park days BEFORE the cruise. The contrast in our experiences at the parks and on the cruise (at least for us at this time) was jarring.

- Cast & Crew -
On the Wish knew my daugther's name and the names of the friends we were traveling with by night 2. Pleasant greetings and smiles each day. Generally going out of their way to help guests have a nice time. In contrast, the first Cast Member we encountered upon arriving 2 days late to our CBR reservation literally rolled her eyes at us as we explained how we could not modify our stay since we did not have easily accessible phone or internet while out at sea. Then chewed her fingernails and cuticles while on the phone trying to move our reservation. (This is an aside, we were surprised that Disney guest relations on board has no knowledge of guest relations ashore. DCL guest services CMs would have to look up the phone number for WDW resorts, dial it for you then just hand me the phone to wait on hours long hold.)

- Cleanliness/Mousekeeping -
We all probably know where this is going… On the Wish, it was such a calming experience to return to a clean room after a day out enjoying the boat and activities. Our stateroom host even set up multiple bed configurations for our daughter the first night so she could test if she liked top or bottom bunk area better (she chose top). By day 3 at CBR our trash and towel service had been neglected, so I called to request it. Perhaps I am old fashioned but I, as a guest, should not be the one monitoring the overflowing trash can in my resort room. The cast member on the phone asked how many towels I needed and if I needed any trash bags. I told her that I don't know but I hope housekeeping would leave some if we needed them. We came back that evening to a cleaned room but for the rest of the trip no other housekeeping was offered.

- Entertainment & Experiences -
These are very different when comparing cruising to the parks, obviously. But the EASE of finding and participating in entertainment is leaps and bounds more pleasant on the Wish.

DD and I love meeting characters and were able to knock out the main 6 within an hour by walking back and forth to their appearance spots in the Wish atrium. Princesses all done within 30 minutes thanks to the scheduled Royal Court times on board. If we had tried to do all that on our MK park day we would have never done anything else due to how long the lines for characters have become.

Seas the Adventure and Little Mermaid are wonderful shows on the wish (I didn’t care for Aladdin too much but DH liked it). The entertainment during Arendelle dining is also fantastic. And you don’t have to wait in the hot sun for an hour to do these things! Unlike that time later in the week where we thought the carousel wait was 15 minutes and /magically/ turned into 40 by the time we entered the queue.

We enjoy theme park rides but now things are so complicated and crowded at the parks it takes too much effort to enjoy it. I don’t want to have to constantly do wait-time calculations and strategically plan how best to waste my money on LL passes any more.

- Dining -
There is no comparison here. Food was readily available and delicious on the cruise. Plenty of choices for us and the kid. Contrast with the day we spent 40 minutes in line at Woody’s Lunchbox because mobile order times ran out, we got our food then spent another 20 stalking a table just to sit and eat a measly QS lunch.

We booked the future cruise discount offer while on board and hopefully will be sailing with DCL again in 2024. I don’t think we will be back to WDW for a long while and if we do it would only be tacked on as part of a larger trip.

If you have questions about the Wish or more details from our trip, am happy to answer.
We're very excited to be sailing on the HOTHS cruise this Friday. How was the AquaMouse?
 
My family (me, DH and DD) were on the Sep 26th Wish cruise that was delayed at sea two extra days due to hurricane Ian. It was our first cruise ever. Husband and I are regular Disney World park-goers and it has always been one of my favorite destinations. But after experiencing what DCL offers followed by a very lackluster and frustrating few days at WDW we have been converted to the cruising way of vacationing!

I will get into details below, but in summary, if you are trying to decide between a trip to the world or a trip at sea - book the cruise!

Our original plan was fly into MCO Sunday, embark Monday for 4-nights on the Disney Wish, debark Friday and head to CBR, do 3 days of parks and fly back home Wednesday. As you cruise board members know, Hurricane Ian had other plans. Due to unsafe conditions at Port Canaveral we were at sea two additional nights. The captain did an amazing job of avoiding rough waters and the entire cruise staff kept us in good spirits. Guest relations was a nightmare (understandably) but we made the best of things and figured we would deal with whatever changes needed to be made once we were back in port.

Things worked out for us eventually, we shifted everything forward for our second part of the trip at the parks. In hindsight, we either should have gone straight home after debarking OR done a few park days BEFORE the cruise. The contrast in our experiences at the parks and on the cruise (at least for us at this time) was jarring.

- Cast & Crew -
On the Wish knew my daugther's name and the names of the friends we were traveling with by night 2. Pleasant greetings and smiles each day. Generally going out of their way to help guests have a nice time. In contrast, the first Cast Member we encountered upon arriving 2 days late to our CBR reservation literally rolled her eyes at us as we explained how we could not modify our stay since we did not have easily accessible phone or internet while out at sea. Then chewed her fingernails and cuticles while on the phone trying to move our reservation. (This is an aside, we were surprised that Disney guest relations on board has no knowledge of guest relations ashore. DCL guest services CMs would have to look up the phone number for WDW resorts, dial it for you then just hand me the phone to wait on hours long hold.)

- Cleanliness/Mousekeeping -
We all probably know where this is going… On the Wish, it was such a calming experience to return to a clean room after a day out enjoying the boat and activities. Our stateroom host even set up multiple bed configurations for our daughter the first night so she could test if she liked top or bottom bunk area better (she chose top). By day 3 at CBR our trash and towel service had been neglected, so I called to request it. Perhaps I am old fashioned but I, as a guest, should not be the one monitoring the overflowing trash can in my resort room. The cast member on the phone asked how many towels I needed and if I needed any trash bags. I told her that I don't know but I hope housekeeping would leave some if we needed them. We came back that evening to a cleaned room but for the rest of the trip no other housekeeping was offered.

- Entertainment & Experiences -
These are very different when comparing cruising to the parks, obviously. But the EASE of finding and participating in entertainment is leaps and bounds more pleasant on the Wish.

DD and I love meeting characters and were able to knock out the main 6 within an hour by walking back and forth to their appearance spots in the Wish atrium. Princesses all done within 30 minutes thanks to the scheduled Royal Court times on board. If we had tried to do all that on our MK park day we would have never done anything else due to how long the lines for characters have become.

Seas the Adventure and Little Mermaid are wonderful shows on the wish (I didn’t care for Aladdin too much but DH liked it). The entertainment during Arendelle dining is also fantastic. And you don’t have to wait in the hot sun for an hour to do these things! Unlike that time later in the week where we thought the carousel wait was 15 minutes and /magically/ turned into 40 by the time we entered the queue.

We enjoy theme park rides but now things are so complicated and crowded at the parks it takes too much effort to enjoy it. I don’t want to have to constantly do wait-time calculations and strategically plan how best to waste my money on LL passes any more.

- Dining -
There is no comparison here. Food was readily available and delicious on the cruise. Plenty of choices for us and the kid. Contrast with the day we spent 40 minutes in line at Woody’s Lunchbox because mobile order times ran out, we got our food then spent another 20 stalking a table just to sit and eat a measly QS lunch.

We booked the future cruise discount offer while on board and hopefully will be sailing with DCL again in 2024. I don’t think we will be back to WDW for a long while and if we do it would only be tacked on as part of a larger trip.

If you have questions about the Wish or more details from our trip, am happy to answer.
I completely agree I used to love going to WDW we still do but to me DCL is where I feel that old Disney magic I’m used to! Any time I hear the ships horn I get this special magical feeling and tears of happiness in my eyes. Things I just don’t feel at Wdw anymore
 
We're very excited to be sailing on the HOTHS cruise this Friday. How was the AquaMouse?
I rode it once. It was fun, I laughed. I would not wait more than 5-8 minutes to do it again. It's not an "attraction" as billed.

My one time to ride the CMs had to clear the ride for a disabled guest to ride. When this happens, all the other rafts must be taken off and only that rider and their companion allowed on. So if you see rafts being offloaded, check with a CM to see if the slide is being taken offline or just holding for disability access.
 

Thank you for sharing! Our original plan for 2022-23 was to activate APs and have a ton of time at the World this year. Clearly, that didn't happen! Instead, we're cruising the Wish in a little under 30 days. It's great to hear that you had an awesome time, as we are big parks fans and weren't sure that the cruise would live up to the hype.
 
Thank you for sharing! Our original plan for 2022-23 was to activate APs and have a ton of time at the World this year. Clearly, that didn't happen! Instead, we're cruising the Wish in a little under 30 days. It's great to hear that you had an awesome time, as we are big parks fans and weren't sure that the cruise would live up to the hype.
There were some annoyances on the cruise that I've omitted here but nothing like how frustrating things were at WDW. I think you'll have a good time. I was skeptical as well but am now a DCL convert.
 
I am simultaneously planning our first DCL cruise for January and our annual WDW trip in March. I have noticed such a big shift in that I am so much more excited for the cruise. The planning has been fun, not stressful. There is so much included in the cost of the cruise ! I can't wait to see if we love it as much as we think we will. If so, we may forgo our March 2024 WDW trip and cruise instead.
 
This happen to us also! Our first Disney cruise was last October and we’re doing 3 cruises this year. Currently on the Fantasy and loving it!
 
Both are very different experiences...

But yeah at this point in life, a nice relaxing cruise is the type of vacation I prefer. WDW you really need a week to recuperate from the late hours and all the walking.... and the stresses of figuring out how to book stuff and how much extra you'll end up paying.
 
Another here who much prefers DCL over WDW. Over the last few years, I no longer feel I'm getting my money's worth with all the changes, cutbacks, eliminations, and cost increases. While a Disney cruise is far from inexpensive, I can say I still feel the Disney magic and head home with a sense of enjoyment and value even at a premium price. I can only hope the park bean counters will leave DCL alone, but I'm sure that's wishful thinking.
 
We’re DVC owners, and our next two visits are largely park free. Post cruise in Dec, we’re doing a Mickey’s holiday party and spending the rest at the resort. In February we are planning to stay at Copper Creek and try Universal and resort hop/spa.
This is our 4th cruise, and I am already plotting number 5.
 
I've never been to WDW but I've begun to feel the same way about Disneyland since discovering DCL. All the things you mentioned resonate. I feel so *taken care of* when I'm on DCL, vs at the parks it's like the Hunger Games trying to get anything done. These days regular life is stressful enough, I want a vacation to be time to relax (as much as is possible with small children).

We're sailing on the Wish later this year and it can't come soon enough! Thanks for the report!
 
I completely agree I used to love going to WDW we still do but to me DCL is where I feel that old Disney magic I’m used to! Any time I hear the ships horn I get this special magical feeling and tears of happiness in my eyes. Things I just don’t feel at Wdw anymore
the ships horn is my ring tone. I rarely turn my phone ringer actually on, usually it's on silent so if it's on there's a reason and I am not a phone person. ringtone makes me smile every time and that's helpful for introvert me.
 
I agree about a lot of this, except the food. In my experience, most table service meals at WDW are fresher and tastier than most MDR food on DCL (which is to be expected, since those meals on the ships are mass-prepared). Sure, MDR food is better than WDW counter service, but that's not a like to like comparison. So I'd caution anyone who goes into it expecting the food to be amazing. It's okay but nothing awesome, except for at the adult upcharge restaurants.
 
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I'm a local to WDW and there is no way I would vacation at Disney if I didn't live close. DCL is my happy place. :)
 
the ships horn is my ring tone. I rarely turn my phone ringer actually on, usually it's on silent so if it's on there's a reason and I am not a phone person. ringtone makes me smile every time and that's helpful for introvert me.
Oh speaking of ships horns I do not like the one on the Wish. It sounds terrible. I usual love hearing the horns on the other ships and can’t wait to hear it but not on this ship.
 
I agree about a lot of this, except the food. In my experience, most table service meals at WDW are fresher and tastier than most MDR food on DCL (which is to be expected, since those meals on the ships are mass-prepared). Sure, MDR food is better than DCL counter service, but that's not a like to like comparison. So I'd caution anyone who goes into it expecting the food to be amazing. It's okay but nothing awesome, except for at the adult upcharge restaurants.
That's a fair assessment. In many visits to WDW we have only done table service a handful of times so I don't have much experience with which to compare.
 

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