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- Apr 29, 2004
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We (50s) and kids (20s), prefer DCL for the entertainment, choreographed dining experience, movie theater, and overall Disney vibe ("kids" still go to character meet/greets). Disney seems to focus more on the customer experience, and have better (more individualized) customer service. But, we just sailed Oasis and everyone loved it.For those who cruise without young kids and prefer DCL over RCI, what are the specifics of DCL that appeal to you?
We are in our 50s with kids in their 20s as well and agree the overall vibe on DCL is hands down the best end-to-end experience specifically when compared with RCL. We just sailed with RCL Star class to Alaska in May and they couldn't have dropped more balls if they tried to in regards to failing to deliver on customer service.We (50s) and kids (20s), prefer DCL for the entertainment, choreographed dining experience, movie theater, and overall Disney vibe ("kids" still go to character meet/greets). Disney seems to focus more on the customer experience, and have better (more individualized) customer service. But, we just sailed Oasis and everyone loved it.
We also enjoy Celebrity, RCI, and Princess for couple-only sailing. For us, Voyager/Oasis+ ships or DCL works best for family cruising. With up to 6 cruising, we are also in the camp of "if we can get a deal, we'll sail DCL" now.
Glad to hear your friends had a good time. We were on Quantum and our experience was far from that. I posted a review in the DCL forum so I'll spare the details in this post...in short, our assigned Genie was incompetent at best and the onboard experiences including speciality restaurants were some of the worst we have ever experienced. I'll add, RCL is also the only cruise line we have been on where we have experienced the guests being rude both to each other as well as to the service folks. Suffice it to say after two trips, RCL just isn't for us.What issues did you have on RCL? Asking, as my friends (late 50s, with 20s kids) just returned from Ovation to Alaska and said they had a great time.
r.e.bold -- Often heard and know it's not always true.We are in our 50s with kids in their 20s as well and agree the overall vibe on DCL is hands down the best end-to-end experience specifically when compared with RCL. We just sailed with RCL Star class to Alaska in May and they couldn't have dropped more balls if they tried to in regards to failing to deliver on customer service.
With RCL crossed off our list (this includes cruise credits we refuse to use) we have Virgin and Celebrity booked along with 6 DCL upcoming cruises including our recent Destiny booking. Love this forum to hear about different experiences including those who are loyal to RCL. For us, after experiencing the best RCL has to offer compared to the best DCL has to offer every single category (food, service, entertainment, vibe, etc.) goes to DCL. In regards to cost comparisons, I'll simply say you get what you pay for.
I would say that it's more like a floating resort than a shopping centre. Resorts have a lot more going on outdoors, of course, but it's a cruise ship, so that can't be helped.Does it actually feel special like dcl or does it just feel like a shopping centre?