DCL insurance purchased for cancelled cruise

[Henlady]

Currently our September cruise is still on. If i purchase insurance and the cruise is later canceled due to current conditions, what happens to the insurance fee I paid. Is it refunded, used for next cruise or lost?

 

[PrincessShmoo]

Currently our September cruise is still on. If i purchase insurance and the cruise is later canceled due to current conditions, what happens to the insurance fee I paid. Is it refunded, used for next cruise or lost?

That's up to the insurance provider. I've read reports where they allowed the coverage to be moved to the new cruise. But, typically, any fees for purchasing insurance are non-refundable.

 

[princessmommyx3]

My insurer told me that if I provide documents showing them that I was refunded the entire amount that I had covered by the policy (airline credits are counted towards that refund) then they would likely refund me the premium. They would have to review it first before they could give me a final answer. They said if for some reason they denied my request, then I could transfer the policy to a future vacation. Because I don’t currently have plans for another vacation, they said I could put the policy “on hold” until I plan one.

 

[Hubie]

We purchased DCL's ins. for our 5/11 TA cruise and they included the cost of it in our refund if we decide to cancel.

 

[lorimay]

We bought insurance through an outside company for the May 11th TA cruise and I called just to see if they would change the date to our new cruise in July 2021, they did and I was surprised to say the least.

 

[Disneypeach]

My travel insurance company gave me a voucher for the insurance I bought for the now cancelled Hawaii cruise. They said I had three years from the original purchase date to move to another trip.