DCL Comes Through Big Time!!!!

[CamColt]

Some of you may have followed my saga over the past 5 months, but I tried not to post too much about it because it was really upsetting me. If you dont know the situation, in short we were on the Oct 8th 2005 cancelled cruise. We tried numerous times to contact DLC to take care of the situation and we were told to wait to be contacted.
After 5 months of waiting and not being happy about it, Im thrilled with what they offered. I never expected to be offered anything, but they really came through with a great deal on another cruise we had booked.
I know Disney is known for giving great customer service but for the past 5 months I thought customer service at DCL stunk. I still dont think things were handled correctly, but in the end they came through for us in a way I never expected, so I guess it was worth it.
So, I just wanted to say thanks DCL for bringing back the Magic to me.

 

[SeaSpray]

Congrats! I know you've been waiting a long time to hear something about that cruise. I'm glad DCL made up for all the time you didn't know what was going on.

 

[westjones]

Why did they cancel Oct. 8th? Is it a charter cruise?

I'm glad it all worked out for you. I hope you enjoy your trip!
DJ

 

[CamColt]

The Magic is going into dry dock. The 10/1 and 10/8 cruises were cancelled for this. Thanks!

Thanks Seaspray! Im almost(but not totally) bummed that we wont be going on the Mariner because it does look neat, but DCL gave us an offer we couldnt refuse...plus that was my first choice.

 

[Pea-n-Me]

Glad it worked out in the end...

 

[allshookup]

So CamColt what dates will you be cruising? I noticed you are heading to DW right after us...again. We will be at CBR right before Thanksgiving. You were just in the world right after us in July. Remember we went the same time last August and I got to eat breakfast in the castle thanks to wonderful you! It would be funny if we were going on the same cruise! Hey are you following me?

Diane

 

[CamColt]

LOL! Dont worry, Im really not stalking you. We will be on the August 13th 2005 cruise.

 

[allshookup]

Oh too bad we are on the 8/19/06 cruise! Well have a blast on your cruise. I am glad DCL came thru for ya!

Diane