What exactly is Operations?
My daughter is in Operations right now at WDW. It basically is a park role. You could end up working an attraction/show, be a gate greeter, or parking lot attendant.
What exactly will she need to bring besides personal items? Does she need to bring her own TV?
The WDWCP website has a suggested list of things to bring. She will need to login to get that information and more.
TVs are not furnished. You could end up being the only one with a tv or have a tv for everyone in the apartment! No way to plan this out in advance since roommates are not pre-assigned. Some roommates go in together and rent a tv for their llength of stay. Others chip in and buy an inexpensive set.
My daughter took her college tv and a dvd/vcr player since she was driving to WDW. One of her roommates had brought a small 13" set. Since my daughter's tv was 19", hers is the one that ended up in the living room for all to use.
If she uses the tv in her bedroom, she can set it on the dresser. My daughter's tv is sitting on one of the end tables as a tv stand.
Will she need a computer?
It all depends. Using a computer is easier in Chatham as those apartments have a separate data jack so you don't tie the phone line up. In Vista, you have to use the one phone line, so that ties up the phone line.
You can also sign up for cable internet access in Chatham. Splitting it with roommates helps make the cost affordable. That option is not available in Vista.
My daughter took her laptop as she was planning on taking a couple online classes. She ended up in Vista. One of her roommates is also taking online classes. For some reason, my daughter has trouble dialing out on her laptop while her roommate has no problem! Both using AOL. And my daughter's laptop works fine in the Disney hotels! Go figure! I did get my daughter's laptop configured to use her cell phone as a wireless modem, but she still has problems staying connected.
Both apartment complexes have a computer lab, but computers are limited in number and I have heard sometimes hard to get.
Will she be able to get time off when we come to visit?
This all depends on your manager. You can put a request in before your schedule is made out, with the reason you are requesting off. They do try to accomodate the WDWCP'ers as much as possible when the reason is for 'family visiting'. If you don't get scheduled off, you can always switch shifts with someone in your location.
My daughter was able to get her 2 scheduled off days to be within our visit on days we had planned to do special things (it was a trip for her birthday). The other days she worked, we planned around her schedule.
How does she go about making hotel reservations for her family?
This information will be given to them during the training sessions/Traditions classes. Basically, she calls the number they give her and makes reservations in your name. If she will not be with you at check-in, she will need to present her CM id to the resort's front desk within 3 days of your arrival date.
My daughter picked up a lot of good info on
this board as we were preparing for her departure.
Hope this all helps.