If your post was deleted or edited, it was either rude, being perceived as rude or led to other unhelpful responses.
From our experience & what people are posting here and on other sites, the
DAS is working pretty much as outlined in post 1 of the DAS FAQs thread.
The long thread has many experiences, but about the first 1/3 of the thread is mostly the period from when information was received about the DAS to right before or after DAS came into use.
There are a lot of recent experiences on that thread, but it's a lot to sift thru.
I do intend to post a summary at some point, but my DD just got out of the hospital and time is an issue.
I guess the summary could be that it is working more or less as designed.
Our experience and most of the ones I have read are similar to what tinkerpea described.
The "first return time from Guest Relations" is not a regular feature of the program. It is an adaptation that they can give on a one to one basis. Not everyone needs it and it is not offered to everyone.
DAS is meant to be used with Fastpass Plus and people who have been most successful have used it that way. We used our 3 Fastpass Plus times spread out during the day and then filled in between with DAS Return Times and shorter attractions.
Some people have used Fastpass Plus to schedule their most important attractions, even if those are not ones with typically long waits. Those may be ones most people feel would be a 'waste' of a Fastpass Plus, but it can be helpful for some people who are schedule driven or have certain attractions they feel very strongly about going on. Scheduling them ahead of time and knowing when they can go can be very helpful.
Many of the inconsistencies people have reported have been around attractions with posted waits of 10-20 minutes. I agree with the possible reasons tinkerpea posted, plus some others that I think have to do with shows or attractions that load in 'batches'.
Whether you arrive at 20 minutes or 5 minutes to the next show may not matter much - you still will be in the next show. Depending on your needs, how full the show will be, etc. the CM may have you go in right away because it will help speed loading the attraction.
I've also seen situations where the wait for a show was 5 minutes, but that would not be time for the particular guest to be 'loaded' so they are asked to wait for the next show (for example, getting up to the American Adventure theater includes hoping up either a flight of stairs or an escalator. There is an elevator for guests who need to avoid the stairs, but arriving less than 10 minutes before the show may not be enough time).
Another thing to be aware of is that the Fastpass lines have had some increased waits recently. These have seemed to be related to the Fastpass Plus roll out. It was in trials just for selected resort guests, but was recently rolled out in all parks for all guests. I think the last park was mid-January. That led to some glitches that led to backups in the Fastpass return line. That should improve and has from things I've read recently.