Das Pre-visit Selections

[Firepath]

Can the selections made during video chat be cancelled on the app once you enter the park?

 

[rockinrollercoasters]

Can the selections made during video chat be cancelled on the app once you enter the park?

As far as we could tell last week they couldn't be modified or cancelled on the app. They just expired if they weren't used during the hour window.

 

[SueM in MN]

As far as we could tell last week they couldn't be modified or cancelled on the app. They just expired if they weren't used during the hour window.

Agree - that is what has been reported

DAS Advance Selections are separate from DAS Return Times. You don’t need to use them before getting or using DAS Return Times.

 

[Firepath]

Agree - that is what has been reported

DAS Advance Selections are separate from DAS Return Times. You don’t need to use them before getting or using DAS Return Times.

I have two return times in afternoon but was thinking I’d do morning. Since I can only have two, can I cancel them and get morning ones instead? Thank you.

 

[DisSurfer878]

I have two return times in afternoon but was thinking I’d do morning. Since I can only have two, can I cancel them and get morning ones instead? Thank you.

Not in the app.

 

[lanejudy]

I have two return times in afternoon but was thinking I’d do morning. Since I can only have two, can I cancel them and get morning ones instead? Thank you.

You would need to reconnect to the planning chat to change the times. If they only offered you afternoon times, there may not be any morning times left. But you won't know without asking.

 

[WantToGoToWDW]

I have two return times in afternoon but was thinking I’d do morning. Since I can only have two, can I cancel them and get morning ones instead? Thank you.

You can still schedule another day of reservation in the morning and have the two preselected rides in the afternoon.

 

[Wojodis]

Actually just did this yesterday for our Thanksgiving trip—you do need to reconnect via the planning chat to change the times but beware, they need to cancel your current selection to search for a new time and they explicitly state that you may lose your current time if your desired attraction is now unavailable—I was able to change 3 separate attractions during Thanksgiving week successfully—one each at EPCOT, Magic Kingdom, and Animal Kingdom—Soarin’ and Celebration of the Lion King both had very limited availability with only 1 time left available while I was still offered 3 time slots for the Haunted Mansion. Hope this is helpful!

 

[JuniperJen]

I have a conflict with one of my preselected reservations (I forgot that we had a Capture Your Moment photo session scheduled). My travel agent asked about rescheduling my DAS time to ride the attraction. She was told that I could stop at any guest relations when we get there and they could help me.

 

[CJN]

I have a conflict with one of my preselected reservations (I forgot that we had a Capture Your Moment photo session scheduled). My travel agent asked about rescheduling my DAS time to ride the attraction. She was told that I could stop at any guest relations when we get there and they could help me.

A friend of mine reported that she stopped by a blue umbrella and a CM made modifications to some pre-selections for her. But only for ones that were at least two days in advance, just like the online requirement.

 

[jennab]

I have a conflict with one of my preselected reservations (I forgot that we had a Capture Your Moment photo session scheduled). My travel agent asked about rescheduling my DAS time to ride the attraction. She was told that I could stop at any guest relations when we get there and they could help me.

You can just chat back with them and change the advance selection times, as long as it’s 2 days in advance. I just did that today for a time next week.

 

[SueM in MN]

You can just chat back with them and change the advance selection times, as long as it’s 2 days in advance. I just did that today for a time next week.

A friend of mine reported that she stopped by a blue umbrella and a CM made modifications to some pre-selections for her. But only for ones that were at least two days in advance, just like the online requirement.

I‘ve read other people have had the same experience - the DAS Advance Selections were able to be possibly changed, but all changes had to be made no later than 2 days in advance. In order to make a change, the DAS Advance Selection needed to be cancelled with no guarantee that the day, time or attraction the person wanted would be available.
Once within the 2 day window, the DAS Advance Selections are set and can’t be changed/modified.

 

[Evita_W]

I‘ve read other people have had the same experience - the DAS Advance Selections were able to be possibly changed, but all changes had to be made no later than 2 days in advance. In order to make a change, the DAS Advance Selection needed to be cancelled with no guarantee that the day, time or attraction the person wanted would be available.
Once within the 2 day window, the DAS Advance Selections are set and can’t be changed/modified.

Interesting, I wonder if theybare trying to do this to spread out DAS returns a bit and possibly adjust the number of Genie+ returns available at any given time. Giving themselves two days to make adjustments makes me think this may be the case.

 

[SueM in MN]

Interesting, I wonder if theybare trying to do this to spread out DAS returns a bit and possibly adjust the number of Genie+ returns available at any given time. Giving themselves two days to make adjustments makes me think this may be the case.

That is the reason I have heard for the 2 day ‘freeze’