Are both hotel reservations under the same Disney account?
The reason I ask is that I am perplexed by my own situation. I made a free reservation on 6/22, but I was unsure if we were going on the trip yet (since we are already booked and going for sure Memorial Day weekend, and this is only 3 weeks later). I booked it because that is DD’s birthday and I thought, well, if we can swing the cost of 2 trips in 3 weeks, maybe she would like to see SWGE on her birthday! I made this free reservation under my Disney account.
We have now decided to go for sure on the trip in late June to see SWGE. We are going to stay at GCH (as we usually do), so I went and booked our room this weekend (booked room after free reservations stopped a few days prior). I booked this as I always do, under my Disney account. Yesterday, I got an email from Disney with our hotel SWGE reservation time. It is for 6/22 also, but for 8am. I figured Disney would not give me a hotel stay SWGE reservation since I booked the free reservation first under my account, and then I booked the room a few days later, under my account.
So this confuses me... I am not trying to restart the argument about if or should anyone have more than one entry during the reservation period. What is perplexing to me is that I believe the website states “one reservation per account.” In the literal interpretation, I would think that once I had the free reservation, that even when I later made an onsite hotel reservation (under the same account, as I was not trying to get two reservations for SWGE; just planned to use my free one, and we usually stay at GCH so would have stayed there either way), the system would not give me a hotel-stay reservation for SWGE because it “sees” my free reservation already in my account. So what is going on here?? Is their IT system just not able to handle this, or do they not care if you have more than one entry during the reservation period or what??
That all said, I feel like if their system generated my hotel-stay entry after I had already made my free entry reservation a few days before, and all are the same guest names, I am the lead guest on the free reservation and on the hotel room, and the account was mine for both reservations, that if they then deny entry for one of these reservations, that would be disappointing. Not that I am trying to skirt anything and get 2 reservations, but now that their own system generated the hotel-stay reservation, what am I to think?
I am going to wait until early reports come out to see what to do. Any guidance from Disney to anyone in a similar situation that anyone can share?