Current Disney World Shipping Policy

[Cliz155]

After our long quest to find a way to ship home lightsabers and other Star Wars stuff, I just wanted to share back our findings. I was told by both the front desk, and guest services on the phone, that Disney World Resorts are NOT shipping any merchandise home for guests right now, even if you have the receipts. I asked guest services (from the phone in the room) about business centers, but none were open (even though the answering machine messages listed hours that seemed open). For example, Contemporary's business center had hours from 8-5pm (I think?) but when I called around 2 pm, they were not open.

Next, I decided to try and see if we could ship home from a park. Both guest services (from the phone in the hotel room) and the guest services in person at the front of Hollywood studios said that you could NOT ship merchandise home from a park. However, Hollywood Studios guest services did add that you COULD ship home, but ONLY at the point of purchase. If you're going to do shipping, make sure you're ready to ship when you purchase. Right now shipping home is only happening from the parks directly.

 

[Shelly F - Ohio]

But 9 minutes drive from AKL there is a UPS store.

 

[penel3]

After our long quest to find a way to ship home lightsabers and other Star Wars stuff, I just wanted to share back our findings. I was told by both the front desk, and guest services on the phone, that Disney World Resorts are NOT shipping any merchandise home for guests right now, even if you have the receipts. I asked guest services (from the phone in the room) about business centers, but none were open (even though the answering machine messages listed hours that seemed open). For example, Contemporary's business center had hours from 8-5pm (I think?) but when I called around 2 pm, they were not open.

Next, I decided to try and see if we could ship home from a park. Both guest services (from the phone in the hotel room) and the guest services in person at the front of Hollywood studios said that you could NOT ship merchandise home from a park. However, Hollywood Studios guest services did add that you COULD ship home, but ONLY at the point of purchase. If you're going to do shipping, make sure you're ready to ship when you purchase. Right now shipping home is only happening from the parks directly.

Thank you for that Information! I definitely think that knowing this in advance of a purchase is significant. I shipped down a box of decorations for our campsite next week, and figured I would box them up and drop them at the front desk for shipment back home along with other purchases, Guess not

But 9 minutes drive from AKL there is a UPS store

Thanks! The UPS store it shall be!