Current AMEX White Glove

[cumickey]

That was very helpful RDISNEYLOVERS, thanks!, so how do did you find the difference in packages re:

The difference between the packages (for us) is an additional $59.

Is that the price difference between your TA's quote and an Amex quote for the land/sea cruise is $59?.

 

[RIDISNEYLOVERS]

cumickey: Yes, $59 is the difference in the package between my TA (booked originaly through DCL) and the AMEX package. I surely don't mind paying the difference because you get soooo many more benefits - just the $250.00 shioboard credit is worth it alone - it is more than what the returning cruisers get when you book onboard!!

Lisa

 

[chmb1]

Is it true that all of the AMEX package add-ons are for Cat. 4 - 7 only?

Thanks.

 

[RIDISNEYLOVERS]

Yes - they are for categories 4 - 7 only. You only get it on 7 day Eastern Cruises and the 7 day land/sea packages!!

Hope this helps.

Lisa

 

[Mjasp]

Is the white glove treatment a DCL promo or an Amex promo?

If its a DCL promo I can see not combining the castaway club on board credits.

BUT... If its an Amex promo what does one company have to do with the other? Why then can't you have both on board credits.
I would ask Amex platinum travel about that one. Especially if you have to book thru them.

 

[RIDISNEYLOVERS]

mjasp: I agree with you!! The AMEX and the Castaway club or Disney Club or Annual Pass Holders or 1st time cruiser or etc... should be able to be combined because these are offers from different compies.

 

[bennett]

I called our TA to ask about the AMEX package-I was curious about Palo's advanced ressies-they also said I should receive a letter to send in to request our evening we wanted to dine there-well, I said--we leave next week--she put me on hold-I got disconnected-called back then was told I had to wait until we get onboard-we paid $57. more to get all the goodies-I went round and round with this-I cannot believe how confusing it has been-they said all the goodies will be in our stateroom-we'll see!

 

[RIDISNEYLOVERS]

bennett: Please let us know what you received in your stateroom regarding the AMEX package when you get back. I think that would help to answer many of these questions.

Have a great trip!!

Say hi to Mickey for me!!

Lisa

 

[MrsG]

Bennett,

I too was told I would receive a letter re: Palo ressies, but I have not and we leave 7/6. Please let me know how it works out with you. If it wasn't for the $250 shipboard credit, I would not have gone through this hassel and tons of phone calls. On AMEX site it says Priority Seating not Advance Reservations so I am wondering if they just squeeze you in on the night you want. Confusing!!!!!


Mrs. G

 

[Diamond_Girls]

Since there are 3 different dining rotations, and we do not know which one we have until we board, how are we supposed to make advance Palo's reservations? I have three different nights based on which rotation I get...

 

[Flik]

Mrs. G,

Priority Seating in WDW language = advance reservation.

We have the same white glove treatment that you talked about. Our TA told us that 30 days from date of travel, DCL will send us info to make priority seating. It doesn't sound like you got that.

I share the same concern as many that it's a hassle. If it weren't for the shipboard credit, it's not worth it. Different people tell you different things. What makes me nervous is our TA is out on a leave now.

When you get back, please let us know how everything turned out with the white glove treatment.

Enjoy!!!

 

[MrsG]

I just called DCL reservations and the rep said that we are entitled to advance ressies. She left a long voice mail for the Dining Consultant who won't be in until Monday stating that we haven't gotten any info mailed about this, as was promised. She appologized profusely and said if I don't hear back by Wed., call again. I'll keep you posted.

Mrs. G

 

[Tybus]

If you do not hear from someone on Monday, you should call your travel agent. We had this package in January and it was an add-on package that we could get through any travel agent not just AMEX travel. We never were contacted by DCL to make advanced reservations at Palo. They told us we would be able to book Palo's 30 to 45 days prior to our sail date. So when I had heard nothing by 30 days prior, I called our travel agent and had her call DCL. My travel agent then called me back with a way to contact DCL to make our priority reservations. I immediately made our priority reservations at Palo's without any problem. I went immediately to Palo's as soon as we boarded to check on our reservations because we had 5 different ones and I wanted to make sure that they were actually made and were correct and they were! So that was nice. We also received everything else we were supposed to get : photo op with characters (keep in mind it is a group, not individual photo op - but very few people were there on our cruise), 8x10 picture, beach chair bag, pins, and onboard credit. I hope this helps! Good luck!

 

[MCazer]

I went immediately to Palo's as soon as we boarded to check on our reservations because we had 5 different ones

were you allowed to make 5 reservations at Palos with one White Glove Package? Or were there more than one family and you were just checking on all of the reservations.

I thought it was good for only one reservation, and I would like to go there 2 times on this trip, since we enjoyed it so much on our last.

Thanks for any help!

 

[Tybus]

We had 2 cabins. We made 2 dinner, 2 brunch, and 1 high tea reservations. We ended up cancelling our high tea reservation because it was on the same day as the brunch and we were too full! So if you do both, try to do them on seperate days.

 

[bennett]

We had the White Glove package-paid additional $58. for it with Delta Sky Miles Plat AX--we did get a $250- on board credit-could have gotten $300 credit if it wasn't Sky Miles--just Plat-received a chair cover and neat pin in the room when we boarded-obviously it was worth the additional $$ to get the credit but thats about it

 

[Diamond_Girls]

Is the 8 x 10 voucher good for any picture we want? Or does it have to be for the photo at the photo opportunity with the characters? When is that photo opportunity? Thanks!

 

[MrsG]

Bennet,

Glad that it worked out for you. How did you make out with the Palo ressies. I don't think you ever got the letter so did you tell them when you got on the ship? We're confused there and time is getting shorter.

Thanks,

Mrs. G

 

[Tybus]

The voucher is good for any 8X10.

The photo-op was at 1:40 pm on Monday in the Buena Vista Theater on the Eastern cruise.

Then Island Magic started at 2:00.

 

[Tybus]

I am not Bennet, but I think I can answer your question - I wrote a post to you earlier, but I guess you did not see it. When we had this package we were never contacted by DCL. We had to contact them. When it was 30 days prior to our sail date I had our travel agent call DCL. She called me back and gave me a phone number to call to make our priority reservations. I would have your travel agent call today. I looked for the number because I know I have it (I never throw anything like that away) but I haven't been able to find it so far. If I find it I will let you know!