Hi I rented from them last year and they were AWESOME!! BUT....I just recently found out that Magic strollers rents the same stroller for a little less--- and that would not have been enough to get me to try them the only reason I am considering them is the one you mentioned. According to the threads on here the strollers are exactly the same make and model but they supply cup holders!! Apparently they also provide rain covers FREE!! We had to pay an extra $10 at Orlando
Stroller Rentals. I am still hesitant cause my experience with OSR was so great....anyway check em out and it your trip is before mine and you use them (magic that is) let me know how your experience is.