qman
DIS Veteran
- Joined
- Jul 6, 2005
We just got back from a one week (2/10 to 2/18) stay at CSR, our third time at the resort:
DME (inbound) - We walked directly onto a bus (at 7:30 pm) and left for CSR (the first stop) within five minutes. However, our luggage did not get to our room until 12:30 am (three bags) and 2:30 am (two more bags).
Check-In - I tried the on-line check-in and that seemed to speed up the check-in process. My one problem was the gentleman in front of me in line had some issue with his bill (how the discount was calculated) so I was hung up waiting for him. Even so our line moved much quicker then the regular line. The young lady working the counter was very nice but her English (she was from Japan) was lacking and I had a hard time understanding some of her questions.
Room - We had a regular (non-view) room in the Cabanas overlooking the parking lot. The new queen beds are nice as was the new flat screen TV. The solid sliding doors for the bathroom area (replacing the curtain) were a little heavy and didn't quite close all the way. Overall we were very happy with the room.
Housekeeping - The room was very clean and the staff did a nice job cleaning around our messes and piles. They also did a nice job arranging and rearranging the kids stuffed animals. They also did a nice job to responding to a special request (a bathroom in need of additional cleaning due to a sick child).
Pepper Market - Ah, the Pepper Market...the food was okay, not bad (not great). The table service was okay I guess, again not good or bad. The food service in terms of timeliness and staffing was spotty. I'm a path of least resistance kind of guy so I headed towards the shorter lines. But at one point my son was trying to get service from the kids area in the back lefthand side and they had one person working three stations (not good). Overall I found it disappointing.
RIX (Quick Service) - I was only in there a few times to pick up snacks, I found the staffing at the cash registers to inadequate (long lines were common). The food offerings were okay.
Grounds - The resort was beautiful and well kept (as usual).
DME (Outbound) - We received our homeward boarding passes (and luggage tags)from DME at my room which I had not expected but was greatly appreciated. I did find the information on paying for bag fees a bit confusing but overall the process was great.
Overall we really enjoyed our visit at CSR and would recommend it to others.
DME (inbound) - We walked directly onto a bus (at 7:30 pm) and left for CSR (the first stop) within five minutes. However, our luggage did not get to our room until 12:30 am (three bags) and 2:30 am (two more bags).
Check-In - I tried the on-line check-in and that seemed to speed up the check-in process. My one problem was the gentleman in front of me in line had some issue with his bill (how the discount was calculated) so I was hung up waiting for him. Even so our line moved much quicker then the regular line. The young lady working the counter was very nice but her English (she was from Japan) was lacking and I had a hard time understanding some of her questions.
Room - We had a regular (non-view) room in the Cabanas overlooking the parking lot. The new queen beds are nice as was the new flat screen TV. The solid sliding doors for the bathroom area (replacing the curtain) were a little heavy and didn't quite close all the way. Overall we were very happy with the room.
Housekeeping - The room was very clean and the staff did a nice job cleaning around our messes and piles. They also did a nice job arranging and rearranging the kids stuffed animals. They also did a nice job to responding to a special request (a bathroom in need of additional cleaning due to a sick child).
Pepper Market - Ah, the Pepper Market...the food was okay, not bad (not great). The table service was okay I guess, again not good or bad. The food service in terms of timeliness and staffing was spotty. I'm a path of least resistance kind of guy so I headed towards the shorter lines. But at one point my son was trying to get service from the kids area in the back lefthand side and they had one person working three stations (not good). Overall I found it disappointing.
RIX (Quick Service) - I was only in there a few times to pick up snacks, I found the staffing at the cash registers to inadequate (long lines were common). The food offerings were okay.
Grounds - The resort was beautiful and well kept (as usual).
DME (Outbound) - We received our homeward boarding passes (and luggage tags)from DME at my room which I had not expected but was greatly appreciated. I did find the information on paying for bag fees a bit confusing but overall the process was great.
Overall we really enjoyed our visit at CSR and would recommend it to others.
