Count us as one of those waiting over an hour past our ressie time. We were there at the end of August with a 6pm (or so) ADR. Got in line to check in a couple of minutes before 6, and it took FOREVER just to check in. There were several people in front of me that were trying to book ressies for later that night, but were told that there were none available. How about putting up a sign stating that, then? Why have a bunch of extra people crammed into that little space on the porch for no reason?
Once we checked in, we tried to find some free space to stand with our 3 kids (8, 3, and 1). It was pouring rain so everybody was squished in on the porch trying to stay dry. Can you imagine trying to keep a 1 1/2 year old still and out of the rain for over 45 minutes???
Then, the CMs periodically come out and, not all that loudly for the most part, call out a name. If you could hear it, and if you could understand it (there was one CM with a thick accent that was largely unintelligible), you would then be allowed inside. Many people had to ask "oh, did you say Miller"?? There was one male CM who was actually loud enough and clear enough. Why not have him call out all of the names?
We struck up a conversation with another family while we were waiting, who had a similar party size and a later ADR than us. They were called first! WTH? So, now my husband went up and asked what the story was with our reservation. Suddenly, he was told that our table was ready right away!?!? But no, we didn't get seated yet. We're now standing inside, being told by the CMs that we're not allowed to be there, to which we were saying that we were told that our table was ready. But the CM that had told us that had disappeared. Another 5 minutes waiting, and we catch a CM going outside to call our name.
One of our worst restaurant experiences ever!
The food was OK. The characters were OK, but our 1 1/2 year old had fallen asleep before they all came around. Our waiter did give us a Fast Pass voucher for our trouble (and, I guess to compensate us for the several rides that we could have ridden instead of standing outside).
It will be awhile before we'll be back to CP.