This is my experience in October last year. My DH hated it. It felt like we were being rushed in and out. I don't know if it was because it was a busy night or what (closing early for
MNSSHP) but we had to wait 25 minutes to be seated. We had an ADR for 5:20pm, but it seemed like people were being seated in waves, so I think they ought to actually mention that. The people serving the food seemed to have a competition going to see how quickly they could deliver food to 4 tables in one go. Your meal was kind of shot across the table! It really lacked any personal service. The main server was really not into it either. She did throw someones drink everywhere, so maybe it was just a really bad day all around.
DH had the prime rib, it wasn't cooked very well and was very tough and fatty. I had the Lamb shank which was really good. No idea what DS6 had, it was cold though, I do remember that (it wasn't supposed to be!)
Having said that Cinderella was a real sweetheart downstairs, and the Fairy Godmother thing was nice. The dining room is so impressive, I am glad to have had the opportunity to visit. I would never be able to drag DH back in there. Maybe breakfast, but never dinner again.
With any restaurant I always try to remain objective, in so much as just because we didn't enjoy it doesn't mean that someone else wont have a fantastic meal there! It can very much be a time/place thing.