I would agree with both of these statements. Additionally, the way Disney staffs has a huge impact. Obviously it's noticeable when they are running a ride at less than full capacity, but it also can be seen with quick service eating places where they open less registers, or some of the snack carts that aren't open. When Disney is at its busiest they typically will have all hands on deck, i.e. rides at full capacity, every register open at QS places, etc... What that means is that while there may be less people there during a "slower" week, the lesser staffing still forces you to wait a little longer for rides, etc. and actually lessens the impact of the lower crowds. It's an unfortunate reality - and while this has always been the case, I think they are trying to be more lean with staffing now when they can.