When I was there last May, 2004, it was heated. So I am hoping it will be by this May! Have you called them and asked if the heater is going to be turned on? Or emailed them? Not sure you would get an answer, when we have stayed there some of the staff was a little clueless on some things, and we own some of the timeshare! Still really like this place, but sometimes the staff is totaly uninformed. On the other hand there is a ton of room, clean, and fairly quiet. Close to DTD, stores, and other stuff to do. And it is a lot cheaper then some of the other sites in Orlando we could stay at.