Could not book Fantasmic package today???

[christianweecare]

According to Scott's PS calculator I should have been able to make my Fantasmic package for Feb. 10, 2007. We check in on the 8th of Feb. Called this a.m. and was not able to book any restaurant for the Fantasmic package???? The CM was confused, as well. She suggested that I call back on Monday which will be exactly 180 days for the 10th of Feb. Has anyone else encountered this?

 

[Mackey Mouse]

I would have called back and tried with another CM.....sometimes when one says they cannot do it.. amazingly another one can..

 

[christianweecare]

I did call back and got the same response.

 

[2Princes2Princesses]

I called a couple of days ago for our ADR's, we check in on 2/5. When I made my res for the Fantasmic package for the 12th or 13th, the only time available was 4:40!! I was kind of surprised. I also wondered if something was up. But I could make it with the 180+10. The only one I have to call day by day for was the CT at V&A's.

 

[Tiffer]

I have called WDW dining and got different answers as well. First, the fantasmic package is crazy. Who wants to eat dinner from 2-4:30. I called and was told that we could only have reserved seating for the 6:30 show, slthough it is being shown 6:30, 8:30 & 10. When I called back to change the time and # of people, I was told, we could go to any show. So I thought we'd it use the package for a late lunch, then go to the 8:30 show. When I called back again, I was told, no only the 6:30 show.

 

[christianweecare]

I will call back today (Monday) and try again. Today will be exactly 180 days. I should have been able to make ADR on Sat. I don't know whats going on?????

 

[Mackey Mouse]

If you have an issue today when you call back, ask for guest services and do not back down. Once you get guest services on the line, explain what happened to you the other day and how you were not allowed to book although you should have been able to book..

I do not know what is wrong with dining, but have had issues myself....probably the reason I do it when I get there...and take my chances.

Please let us know how you make out when you call and if you get your reservation.

 

[christianweecare]

UPDATE: I called back again today (Monday) to try and book the Fantasmic package for 02/10/07. The CM asked for my resort reservation # which I gave to him. He came back on the line and implied that there was no such reservation #. I explained to him that it was a DVC ressie and I was staying on points. His response was "Oh, if it turns out to be an invalid number you will loose your reservations." I should have hung up right then but I didn't. I told the CM that I had tried to make a Fantasmic reservation over the weekend whenever my 180 window opened up. He agreed that I should have been able to do so. When he checked he said the Fantasmic package was completely sold out for that date. So I had him check for the next night which will be 02/11/2007. Completely sold out. No restaurant available! I made a back up ressie for Prime Time but I will keep checking back. Something going on that I don't know about?

 

[PocahontasLookALike]

That is so weird! i called on Friday and got all my ressies for our Mid-February trip...sounds like you got a bum CM.

 

[christianweecare]

That is so weird! i called on Friday and got all my ressies for our Mid-February trip...sounds like you got a bum CM.

If that's the case, I got several bum CM's! I'll keep trying!

 

[Mackey Mouse]

Did you read this post:

http://www.disboards.com/showthread.php?t=1195914

Interesting, something does not sound right and how rude to say if this is a fake ressie number....what is up with that.

You probably will not want to do what I would do, but I would keep calling and getting different cm's before I accept the answer of one who said to me it will be cancelled if this is a fake reservation number. grrrrrrrrrrrr

and I definitely would have asked for guest services with that remark...

Also read this post as well: http://www.disboards.com/showthread.php?t=1194919

 

[christianweecare]

My DH said the same thing, Mackey Mouse. I'll have to read those posts later, though, as I have to dash for now. But I did want to report that I called again this morning and got a very nice CM that booked my Fantasmic package pronto without any problem. I told her that I have been calling since this past Saturday with no results. So it is true--if at first you don't succeed--try, try again! I just don't know why I had to jump through hoops to make one lousy Fantasmic ressie! I'll read those other posts tonight when I get home! Thanks for your support!

 

[Mackey Mouse]

I am so happy that you were able to book your package....

 

[christianweecare]

I am so happy that you were able to book your package....

Thanks! Me, too! I don't know why they had to make it so difficult!

 

[christianweecare]

Did you read this post:

http://www.disboards.com/showthread.php?t=1195914

Interesting, something does not sound right and how rude to say if this is a fake ressie number....what is up with that.

You probably will not want to do what I would do, but I would keep calling and getting different cm's before I accept the answer of one who said to me it will be cancelled if this is a fake reservation number. grrrrrrrrrrrr

and I definitely would have asked for guest services with that remark...

Also read this post as well: http://www.disboards.com/showthread.php?t=1194919

I read those posts tonight. Sounds like the guy that I got on the phone! I wouldn't be a bit surprised! In all my excitement about finally getting my Fantasmic package, I forgot to cancel my Prime Time ressie. I guess I'll have to call back and see who I get this time! I need to call for the Candlelight package anyway. The plot thickens!