I honestly didn't like the Poly concierge and thought the one at WL was much better. I can't tell you how many times I got the eye roll when asking for a beer at the Poly. At the WL they asked what our favorite beer was and stocked it. I know you don't stay concierge for the food, least hope not with the choices the Poly had, but it truly was subpar compared to any concierge level we have stayed at. Once DD went to get goldfish, that is the snack during the day there ( only snack actually), and the woman told her to come back later as she was wiping off tables. LOL! Never again. I can get a lot of goldfish for $200 a day.