Coronavirus and DCL Megathread - Suspension of Departures for the fleet until early November. Booking only available from early December.

[Naeher]

The same very senior DCL person who told me in advance that this announcement was coming today told me things are "fluid" and they will adjust as needed. He listened to my concern about the June cruises and I am fairly confident we will get the same offer before the upcoming April deadlines if needed. If I hadn't passed my PIF deadline, I would cancel with the plan to rebook if things improve. But for those of use who have passed those deadlines, I take comfort in knowing we probably won't need to make the hard decision of crossing the 50% cancellation mark in April unless things hare already drastically improved.

If you see the him again, please ask how far out they're likely to make a decision if the magic isn't going to Europe. Also if people do decide to sail, on board credit would be nice!

 

[Ccll4]

So what happens if they increase the prices on all the cruises in the next 12 months? We have to pay that difference??

Yes you have to pay for the difference.

 

[PsylockeSmythe]

So what happens if they increase the prices on all the cruises in the next 12 months? We have to pay that difference??

Yes, you have to pay the difference between the current cruise and the cost of the future cruise.

Psy

 

[pezgirlroy]

RCCL just made a similar announcement. You can cancel up to 2 days before sailing and your fare becomes a cruise credit that has to be used to sail before Dec 31, 2021. Theirs applies to any cruises departing July 31st or earlier.

https://presscenter.rclcorporate.co...Rmi4zR3J2X1ns0VpxShp47ud-RCiW0MkpQ3owYxmKZsAs

Of course ours leaves August 2nd. But that one I am not worried about currently.

 

[randumb0]

My cruise leaves May 2nd and I don't plan on cancelling.

 

[pezgirlroy]

My cruise leaves May 2nd and I don't plan on cancelling.

We are April 25th and probably won't cancel. I do wonder if this will mean a less full ship which would be awesome.

 

[flstatenolefan]

.

 

[pixarmom]

I have been on hold with DCL on and off for three hours to rebook. At first, the CM didn't have authority to postpone our cruise without the $300pp charge, then he had authorization, and now I've been on hold again forever. Is anyone getting through? Maybe it's better for me to hang up and call back. But if it's going to result in another 3 hours, that would be even more maddening.

 

[Gentry2004]

So what happens if they increase the prices on all the cruises in the next 12 months? We have to pay that difference??

Yes, everything is more expensive by a lot. And if I go to a cheaper week, I'm thinking they won't give me the difference as a shipboard credit. Ugh. This is not really helping.

 

[Numtini]

If you're denied boarding because you're sick, that would invoke insurance if you have it, unlike choosing not to cruise which required "cancel for any reason."

 

[NokOnHarts]

I got through to ask questions. I am booked May 2nd currently. I was told you will pay the difference between cruises to rebook. They are also offering that you can do a "placeholder" of sorts where you don't pick a date, but still have to sail within 12 months of original sail date. I was told if you currently have 10% off on your reservation and/or the $200 OBC they will transfer that to the new reservation. No refunds being offered currently. There is currently no "end date" to this offer (re-book by this date, etc...) but she said if that changes people would be notified. This is what I was told and hoping the agent was correct as I can see people being told different things right now. As of now, we are keeping our reservation, at least $500+ more to book for next year for dates we want. Hard choice.

 

[girlpenguin]

We leave March 16 on the Dream. I think we're just going to plan on going. Fingers crossed none of the kids (or us) come down with a temperature prior to boarding. A simple ear infection (which always seems to happen when we're on vacation) can cause a fever.

 

[T & R]

inventory will show as lower until right before the cruise.

This is correct. We are scheduled to go out on the Dream on Monday 03/09. For the 03/09 cruise, over 300 people cancelled yesterday that were booked to be onboard with a large group from a company. When I looked at available staterooms a few mins ago, all those rooms are still showing unavailable even though I know they are in fact cancelled and empty. I thought DCL would be offering last minute discounts to get people on the cruise since about 15% of the cruise cancelled yesterday in one swoop. But appearances are that the cruise is booked up (even though it's very empty) so no discounted rates.

 

[lanejudy]

There is currently no "end date" to this offer (re-book by this date, etc...) but she said if that changes people would be notified.

I would say the "end date" as of right now is May 31st:

Finally, guests scheduled to sail between now and May 31, 2020, can now change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 12 months of their original sail date. You can make this change by calling 1-866-325-2112. The credit is non-refundable and standard prevailing rates will apply.

 

[1supermomsmd]

If you originally booked your DCL cruise in this window using a prior aboard booking and thus discount, has anyone heard whether the re-booked cruise will also receive that DCL onboard booking credit?

 

[NokOnHarts]

I would say the "end date" as of right now is May 31st:

Yes, she just mentioned several times that there was currently no end date but things could change? But it's in writing that before May 31st, you have till the day before so I would think they'd have to abide by that?

 

[lanejudy]

If you originally booked your DCL cruise in this window using a prior aboard booking and thus discount, has anyone heard whether the re-booked cruise will also receive that DCL onboard booking credit?

A poster on another thread said they confirmed the 10% discount (and OBC if you get that) will carry forward to the new cruise.

Enjoy your cruise!

 

[Sarah Fallon]

While I am happy they are doing the temps before hand and offering options to postpone, my first thought is what about kids that randomly get temps for reasons other than sickness? I have a 9 month old who gets a slight temp if he is teething and not actually sick.

 

[galaxygirl76]

I wish the airlines would be as flexible as the cruise lines are being. We can reschedule for free if we go before may 31st. That's not a time frame that works for us unfortunately.

 

[Gentry2004]

If you're denied boarding because you're sick, that would invoke insurance if you have it, unlike choosing not to cruise which required "cancel for any reason."

True. Although my travel insurance said you have to have a diagnosed illness, not just "fever" or "vomiting." Seems like hair splitting but isn't that what insurance does I guess?