We are currently driving home so I have a few minutes to try to do my review. We really enjoyed our stay at CSR. The resort is beautiful. DH was disappointed by what he considered to be a lack of Christmas decor.
The computers were down when we got there so the line was huge but it came up not 10 minutes after we got in line. The people at the beginning of the line had been waiting almost 2 hours! My daughter and son were given balloons and stickers to help occupy them while we waited. We were assigned to Casitas 5124. We had not paid for a water view, but did have a lovely fountain view. Our little boy loved that fountain!
Mousekeeping was hit or miss. Never had any towel animals, which was fine. However on our next to the last day, the bagged up trash was left in the middle of the room, only two towels were left and the beds were rather haphazardly made, which was not okay.
We had to use urgent care while we were here, when my daughter had a fever of almost 103. We just used the facility printed on CSR's resort info. They were WONDERFUL. They send a van to pick us up and she was seen, given medicine and back to the resort in a little less than 3 hours. I would highly recommend them if anyone unfortunately needs those services.
We ate at Cafe Rix once and took our food out to the lake, which was nice. The food was okay, nothing spectacular but fine. We ate at Pepper Market very late the night we came back from urgent care. My chicken fajitas were wonderful, as good as our local Mexican restaurant, which is very good. We had a very sweet server, who could tell my daughter didn't feel well and she tried everything to make her smile.
The gift shop was nice. I did do some shopping there and they have a decent selection available.
We did take advantage of the luggage room because our room wasn't quite ready when we arrived. But we got a text not ten minutes after the luggage room took our luggage into storage. So we just called them and they had it at our room in about 10 minutes. We also used Garden Grocer while we were here and it was stored in the luggage room while we were in the park and they brought it right to us when we got back. Very friendly and helpful.
Bus service ROCKED! We never waited longer than 15-20 minutes for a bus and that was only once when we had just missed one. We always had boring drivers (have had very entertaining ones in the past).
I think that pretty much summed it all up for the resort. I would definitely come back here. We did book a bounceback for May, but not to CSR because we are going to be coming with some friends and staying in a 2 bedroom villa at Old Key West. I've never stayed in a deluxe before