shocker
It's a WDW realty that not every moment is magical
- Joined
- Mar 18, 2008
- Messages
- 2,820
Just back and had breakfast at Chef Mickey's in the atrium, the area next to the restaurant was under construction and I don't mean an occasional hammer tap, we endured an hour of jack hammering, bone crushing noise. Only those who complained received a discount off their meal. I was told by the manager that resort guests were not previously notified of the construction and that the jack hammer had started at 8am (we were there from 11:15-12:15). I pity those hotel guests that were trying to sleep in and I'm sure only those who complained received discounts off their hotel bills. We passed thru CR around 5pm and the workers were gone so I think there was some evening peace.


They've got to do it at some time... and from 8 to 5 seems reasonable. I'm just hoping it's done by the time we get there in October.
). What made me the most irritated by it was that there was no warning when I booked it, which was only 16 days before we checked in. Based on my experience and that of others in recent weeks, CRO seems to have no info on the construction and they aren't taking any steps whatsoever to notify guests and offer them an option to stay elsewhere. Its totally unacceptable. I sent a letter the CR GM a week and half ago about my specific situation and have yet to hear anything back. My issues with the CR have grown from frustration, to anger, to total disgust over the past 2 1/2 weeks, and I'm disappointed to see that they are continuing to ruin other people's vacations by simply not warning customers and giving them the option to choose a different hotel.