I called Connections yesterday. I wanted to know who ate the rest of the money if you purchased the $10.50 voucher and the meal was $50.
A young gentleman had no idea what I was talking about when I referred to the meal vouchers for Walt Disney World. He had to look it up on the internet. He took quite a while too. I then asked to speak with a supervisor when the young man read to me what I already had up on the internet screen. (I always wonder why we seem to have more information then the people at the companies). He then asked why I wanted to speak with a supervisor and I told him he was doing a fine job
( but that the supervisor might have more information. It took ten minutes waiting to get someone. All the while there was loud laughing and carousing in the background of the office. Real professional! When the supervisor came I heard him speaking with the lady supervisor and heard him tell her "some lady wants more information" in a disdainful voice. She reacted like she couldn't believe she had to talk to a customer who had questions. I then asked her and she had no more clue than the young gentleman. I asked her about the validity of the vouchers, where the company obtained them. I told her that sometimes disreputable companies buy passes from people who were'nt able to use them and asked if there an expiration date on the vouchers. She told me there wasn't an expiration date. Which I question because several members of this board have said that there is. Overall I believe that this is a very unprofessional company and I told her so. I asked how long the company had been around and she told me four to five years.
I'm going to try to make a purchase, against my better judgement, because this is a good deal if it is legit. I'll use a credit card just in case it isn't and they mess up my order.
Thanks for all of your advice!
A young gentleman had no idea what I was talking about when I referred to the meal vouchers for Walt Disney World. He had to look it up on the internet. He took quite a while too. I then asked to speak with a supervisor when the young man read to me what I already had up on the internet screen. (I always wonder why we seem to have more information then the people at the companies). He then asked why I wanted to speak with a supervisor and I told him he was doing a fine job
( but that the supervisor might have more information. It took ten minutes waiting to get someone. All the while there was loud laughing and carousing in the background of the office. Real professional! When the supervisor came I heard him speaking with the lady supervisor and heard him tell her "some lady wants more information" in a disdainful voice. She reacted like she couldn't believe she had to talk to a customer who had questions. I then asked her and she had no more clue than the young gentleman. I asked her about the validity of the vouchers, where the company obtained them. I told her that sometimes disreputable companies buy passes from people who were'nt able to use them and asked if there an expiration date on the vouchers. She told me there wasn't an expiration date. Which I question because several members of this board have said that there is. Overall I believe that this is a very unprofessional company and I told her so. I asked how long the company had been around and she told me four to five years. I'm going to try to make a purchase, against my better judgement, because this is a good deal if it is legit. I'll use a credit card just in case it isn't and they mess up my order.
Thanks for all of your advice!
