Confused AP vs Best Rate

[Leigh123]

What is the difference between the best rate program and an AP rate, thanks in advance for your help.

 

[A Mickeyfan]

The Best Rate is the current AP rate..You can only get the Best Rate if you ae an AP holder. As of now, there aren't any other AP rates out, we are all waiting to see if Disney has stopped them & will use only the Best Rate Programs System. I personally do not see that happening... so to answer your question... they are the same ....

If you book with the Best Rate, you must book 120 days out (if less than that, you will not get AP rate). There is a one night non-refundable deposit due at booking & you must book online. You must also have your AP or voucher in-hand to do it. If the call in rates start up, they had a one night deposit due in 14 days & was refundable up to 6 days prior to arrival.

 

[mom_rules]

Do we know whether or not-if you already have the best rate booked and a better AP rate comes out, will they automatically reduce your rate?

 

[PIRATEGIRL007]

Accoring to the CM that I talked to today we should automatically get the lower AP rates if you are signed up under Best Rate program. If they come out with AP rates this will be the first time under Best Rate, so I guess it will be a wait and see (if it actually happens) type of thing.

Tabitha

 

[chyam]

Accoring to the CM that I talked to today we should automatically get the lower AP rates if you are signed up under Best Rate program. If they come out with AP rates this will be the first time under Best Rate, so I guess it will be a wait and see (if it actually happens) type of thing.

Tabitha

And this is the email that I got concerning whether or not you will get the lower rate.............so who do we believe?

Dear Cheryl,

Thank you for contacting the Walt Disney World® Resort.

Please know that the Passholder "Best Rate Program" is a discounted offer and is not rack rate.

If a guest makes any type of reservation and wishes to apply a discount at a later time, the
discount is not guaranteed.

There are no automatic or guaranteed conversion to
discounts on reservations once made. Special offers are
offered on a first-come, first-served basis and are subject to availability.

We appreciate your understanding.

If you have questions or need further assistance, feel free to contact us.

Please include your full name, E-Mail address, and reservation number if applicable on all
correspondence.

Thank you!

Sincerely,

Ronda

WDW Online Communications



Original Message Follows:
-------------------------

You didn't even address my question...................
MY QUESTION WAS.................
IF I BOOK NOW AT RACK RATE USING THIS SPECIAL PASSHOLDER BEST RATE PROGRAM
DOES THAT MEAN THAT WHEN PASSHOLDER RATES OR FLORIDA RESIDENT RATES ARE
RELEASED THAT I WILL AUTOMATICALLY GET THAT BETTER RATE ????
hope that is clear this time..........................
----- Original Message -----
From: "Walt Disney World Guest Mail" <guest.mail@wdw.disneyonline.com>
To: "chyam" <chyam@tampabay.rr.com>
Sent: Thursday, July 14, 2005 7:52 AM
Subject: Re: Request for General Information about Walt Disney World Resort
(KMM16696071V41880L0KM)


Dear Cheryl,

Thank you for contacting the Walt Disney World® Resort.

Please know that there are no automatic or guaranteed conversions to
discounts. Special offers are
offered on a first-come, first-served basis and are subject to availability
of the offer.

The new Passholder "Best Rate Program" Internet offer may only be booked
online at the
disneyworld.com Passholder website. Adult WALT DISNEY WORLD® Theme Park
Premium Annual, Annual and
Florida Resident Seasonal Pass or Exchange Voucher ID number will be
validated on the website at the
time of booking. The adult Passholder must be part of the traveling party
as the resort will still
verify the Pass at check-in.

Reservations must be made at least 120 days prior to your arrival date.
This offer is guaranteed to
be the best rate available at the time of booking for your travel dates.

A one (1) night NON-REFUNDABLE payment is required at the time of booking,
then the balance paid at
check-in.

Travel dates: October 15, 2005 through December 19, 2005. Booking dates
are through August 21,
2005.
Discount rates are available at Disney's Fort Wilderness Campgrounds, Value,
Moderate and Deluxe
Resorts.

If you have questions or need further assistance, feel free to contact us.

 

[mom_rules]

So what would the point of booking best rate be if they don't do what they originally claimed ie. "passholders can rest easy knowing they have received our best room rate offered to the general public* at that time for the room and nights booked. And, if we subsequently reduce our room rate to the general public for the same room and nights you booked online under this Program, we will automatically reduce your room rate to match that lower rate."?

 

[chyam]

So what would the point of booking best rate be if they don't do what they originally claimed ie. "passholders can rest easy knowing they have received our best room rate offered to the general public* at that time for the room and nights booked. And, if we subsequently reduce our room rate to the general public for the same room and nights you booked online under this Program, we will automatically reduce your room rate to match that lower rate."?

That is exactly what I thought, especially with the room deposit and cancel/change policy, but it seems many people are getting many different answers, the email I got seems to differ from what CM's have been telling people, so exactly who do we believe? I for the life of me can not figure out why Disney cannot convey to their employees exactly what the policy is on any new program they implement. I have said for a long time that their website is a joke and the CM's are very poorly informed............You'd think they were running a "Mickey Mouse" operation up their instead of a Multi Billion dollar business!