Confirmation number not being recognized!

[tweedlemom]

The Disney website will not recognize my confirmation #, for the purpose of making ADR's! We are 180 days out today. We were online at 6 am! Has anyone else had this issue? I'm freaking out!!!

 

[arilvdc]

Make sure you're putting in your date of arrival, the correct resort, and your last name. Try the last name of other people on your ressie if they are different?

 

[mickey916]

Also, if there are letters in your confirmation number, be sure to capitalize them, it is case sensitive.

 

[heatherbelle]

I couldn't get it to work, so I phoned them instead, so much for modern technology!

 

[tweedlemom]

I had to wait until 7am to phone WDW, but wonderful Cast Member Stephanie helped us out and made our ADR's no problem! Thanks!

 

[tami82]

The Disney website will not recognize my confirmation #, for the purpose of making ADR's! We are 180 days out today. We were online at 6 am! Has anyone else had this issue? I'm freaking out!!!

I know i would totally be freaking out if this had happened to me. But i made sure i did a dry run before my ADR morning came so that was one less thing to worry about other than a computer crashing. lol.

 

[momof2cutegirls]

Where is the area that you put this number in? Don't see it anywhere! Want to make sure I have this down pat prior to my ADR-making date.

 

[jodywgirl]

Where is the area that you put this number in? Don't see it anywhere! Want to make sure I have this down pat prior to my ADR-making date.

When you first get in to a restaurant that you want to make a reservation there is a link that you put the information into after you do it once it keeps it until your finished

 

[momof2cutegirls]

When you first get in to a restaurant that you want to make a reservation there is a link that you put the information into after you do it once it keeps it until your finished

Okay, I am signed in and playing around with the WDW site. I pick a restauant, fill in my preferred time, number of guests, times come up and I choose it, then put in the security code. My dining cart comes up but I still don't see a spot to put in my confirmation code.

What am I missing?

 

[mickey916]

On the original page for the restaurant, where you enter your number of adults and kids and time preference, above that part is a retrieve my reservation link. You need to enter it there BEFORE you actually search for the time/date you want.

 

[momof2cutegirls]

On the original page for the restaurant, where you enter your number of adults and kids and time preference, above that part is a retrieve my reservation link. You need to enter it there BEFORE you actually search for the time/date you want.

Thanks so much! I'd never paid attention to that!

 

[MyVirtueAidan]

Yes it had happened to me just recently... Made my DD an appt at the BBB at DTD for their 1st appt of the day... Found that it may be a little timeing to get there cause we would be using disney transportation... When I figured I could make her appt the day we visit the MK I was on the phone ASAP cause I was about 100 days to the trip... CM could not find my reservation... I had a number that I was given and nothing would come up... I gave them my other info and they found nothing... I would have been soo upset if we went all the way there and they wouldn't be able to help us... Soo saddd!!!

Luckily I was able to change the location and get a early afternoon appt for her at MK!!! I think she's gonna love becoming a princess at the castle! Now we'll be able to visit Pixie Hollow early in the day so there won't be much of a wait!!! Yayyyy Super Excited!!! Win Win situation!