You know....while we're on this subject....over the past few years we have definitely noticed a decline in the maintenance and cleanliness of ALL the
DVC resorts. However, I don't think it's a problem caused by one issue, but, a combination of several issues. I do think DVD needs to begin thinking more of maintaining the properties they CURRENTLY have and possibly slow down the frequency of building new DVC's. After all, OKW is over 20 years old, BWV not far behind w/VB and HHI in that same timeframe and VWL coming in at pretty close to 15 years old. These resorts get a lot of use...as another poster said...they are always occupied. And I do not believe they get the proper amount of maintenance based on their usage. I have seen a decrease in both maintenance and housekeeping staff over the years and I'm sure that also has something to do with the problems. Also, I think some DVC members/guests/renters need to take some responsibility for the condition of some of the rooms since, based on our experiences, not everyone treats their DVC as their "home away home" unless they treat their own homes the same way.... As for our family, and many other families, we do treat whichever DVC resort we are staying at as our "home away home" with respect and care. It really saddens me when I see complete disrespect for furnishings, carpeting, bedding, etc. We stayed at BLT in a 2 bdrm lockoff FIVE MONTHS after the place opened and the room condition was absolutely disgraceful for a room that had been in use for only FIVE MONTHS....I'm sorry, but, the bulk of that was because of the people who stayed in that room....maybe partially the poor quality of the furnishings, but, the stains, wear and tear, ink drawings on the kitchen table in that room were mostly because the people who stayed there just didn't care. Another instance was a stay at BWV a few years ago......my husband and I witnessed two housekeepers entering a grand villa to clean and heard one say to the other....."Oh boy...this is disgusting.....we need to get a supervisor up here now" They were unaware we heard them, but, later in the day (hours later) we walked by again and they were still in there cleaning and there were bags and bags of trash....the people who stayed there quite obviously had a large group and most likely never took any trash to the trash room, but, left it all in the room and they also had the pack n play and other things in the hallway. I'm quite sure whoever had that grand villa booked for that night didn't get in there anywhere near check-in time (although based on what I saw....I would be ok with that...as long as it had been cleaned well)