Just want to say You're going to LOVE it! We just got back a couple weeks ago and Concierge at the Poly is excellent.
We stayed in the Hawaii building on the 3rd floor. 2nd floor rooms don't have a balcony. I did request a 2nd room floor but didn't get it. The lounge is also on the 2nd floor.
I think the view from any room at the Poly would be nice.
Hi, we had a room on the 1st floor facing the quiet pool. We liked the 1st floor because our kids 10 and 8 could run out patio door to the pool,also every morning a few ducks would make a visit to our door for the kids to feed some bagels. Have fun, you will be very spoiled!