Concierge Perks on the Dream

[HappyGrumpy]

Do we know or have a list of the "perks" that will come with booking a suite. I have seen where there is a private buffet to a private deck. If anyone could please compile a list or point me in the direction of the list that shows the perks.


Thanks a whole bunch! HG

 

[Andrew DEREK UK]

Do we know or have a list of the "perks" that will come with booking a suite. I have seen where there is a private buffet to a private deck. If anyone could please compile a list or point me in the direction of the list that shows the perks.


Thanks a whole bunch! HG

I do not know what will be offered on the Dream, but in August my personal experience was:-

Private deck buffet, characters and officers and captain.
A choice a day was given of a gift such as fruit bowl,
Pre cruise planning support.
On ship planning support.
Extra meals at Palo organised
Popcorn for kids when they ordered movies.
Help with stateroom issues.
Advice on Weather and character greetings.
Tips organised
All photos from shutters delivered twice to our room and sorted, and payment made.

 

[ppiew]

We were in a 1BR Concierge suite in April and we didn't have many of those things!

No Private deck buffet, no characters and no officers and no captain.
No choice a day was given of a gift such as fruit bowl, but a treat of some sort was in our cabin each day.
No photo's from shutters were ever delivered to us
No weather or character advice

We were pretty much restricted to the on board planning support the first day. Called another day with a problem and told it would be take care of but never heard from anyone. CM's were very nice and very cordial - just didn't experience much 'oomph' on our cruise. No complaints though and we are going back again this year. Hope we see a few of those goodies - we have a 2 BR Concierge.

 

[Andrew DEREK UK]

We were in a 1BR Concierge suite in April and we didn't have many of those things!

No Private deck buffet, no characters and no officers and no captain.
No choice a day was given of a gift such as fruit bowl, but a treat of some sort was in our cabin each day.
No photo's from shutters were ever delivered to us
No weather or character advice

We were pretty much restricted to the on board planning support the first day. Called another day with a problem and told it would be take care of but never heard from anyone. CM's were very nice and very cordial - just didn't experience much 'oomph' on our cruise. No complaints though and we are going back again this year. Hope we see a few of those goodies - we have a 2 BR Concierge.

Sorry you didn't get that, now I am referring ti a seven night Magic cruise in summer 2009, I know that concierge services were changed sometime the Spring, and of course there may well be a difference to shorter cruises.

Were you on a 4 night?

We had all of thoose on our seven night and a few other perks, it was nice.

Pre planning was available from 105 days out and they did a few things for me, dinner rotation, table size, ordering things, on board it was in diversions and they went through all our plans and helped us on other decisions.

 

[jilljill]

Do we know or have a list of the "perks" that will come with booking a suite. I have seen where there is a private buffet to a private deck. If anyone could please compile a list or point me in the direction of the list that shows the perks.


Thanks a whole bunch! HG

From DCL's website under the Dream and under a concierge deluxe family stateroom description:

Concierge Services
On the Disney Dream, our signature Concierge service is an added benefit for all Suite and Concierge Stateroom Guests. It begins even before you board the ship and continues throughout your vacation and beyond.

Pre-Arrival Services
Disney Cruise Line conveniently offers pre-arrival Concierge services for Guests. You can pre-reserve many of your onboard activities and services online, starting from 120 days prior to your sail date. A dedicated Concierge Services Specialist is available Monday through Friday, 8:30 a.m. to 5:30 p.m. via a toll-free number, to provide personalized assistance in helping you plan every cruise detail, including:
Shore excursions, Palo dining, spa treatments and nursery stay reservations
Dining room seating preference requests
Special occasions and celebration planning
Assistance with all special requests, from before your arrival until after you cruise.

As a Concierge Guest, you'll enjoy the benefits of the ship's Concierge level special services and exclusive access to dedicated areas on the ship. The Concierge Lounge is centrally located amongst the Concierge Suites on Deck 12. In a stylish, modern setting, Guests can relax in quiet comfort, sip a cocktail, access the Internet, watch news on a large-screen TV and enjoy complimentary food and beverages offered throughout the day. From the Lounge, Concierge Guests have their own private entrance to Deck 13, an exclusive Concierge-only sun deck where they can soak up the sun in their exclusive onboard oasis. Enjoy tranquil breezes, cooling water misters, cushioned lounge chairs and a bar stocked with water and refreshments.

Amenities:
Sealy Posturepedic® Premium Plush Euro-top mattresses
Frette 100% Egyptian cotton linens
Premium bath towels
22" LCD flat screen TV on swivel arm with remote control
iPod Docking Station
Full-length mirror
Ample closet space
Refrigerator
In-room safe
Hair dryer
Phone with voice-mail messaging
Individual climate control
Couch
Desk
Chair
Privacy curtain
Located on Decks 11 and 12, the Concierge Family Stateroom with Verandah is classified as a Category V Stateroom.

A Concierge Family Oceanview Stateroom with Verandah features the pleasant comforts of home, with a designated area to watch TV and movies on a comfortable couch or to settle down for an evening of quality family time—there's even a desk. When the day is done, retire to plush beds for restful nights on the high seas. The seating and sleeping areas can be separated with a heavy privacy curtain.

To the delight of the kids, reveal a mural of Peter Pan, Tinker Bell, Wendy and her brothers soaring through a celestial sky—hidden in the ceiling of the upper berth pull-down bed.

Enjoy the convenience of a split bath, complete with a luxurious round tub and shower, and separate sinks that allow for multiple people to use the space at the same time. The full bathroom includes a vanity, sink and full tub/shower, while the half bath has a vanity, sink and toilet. Both luxurious and practical, a number of staterooms have round tubs with a built-in seat, a rain-style shower and a hand-held showerhead — perfect for bathing children.

Verandah
The Deluxe Family Oceanview Stateroom with Verandah showcases spectacular sea vistas from the private balcony, which features patio furniture, plexiglass railing and child locks for safety. Airy and private, this sanctuary is where you can watch the sunrise, sweet breezes and your morning coffee or an evening nightcap.

H20 Plus Spa, Bath and Shower Products
In addition to our regular upgraded amenities and premium offerings, all Disney Cruise Line Guests will find luxurious H20 Plus spa, bath and shower products stocked in every bathroom. Sea Marine Revitalizing Shampoo, Marine Collagen Conditioner and Hydrating Body Butter let you absorb the enriching benefits of the ocean while sailing on the high seas.

Disney Dream images are artist renderings; actual construction may vary.

 

[kaseyC]

From the DCL site descriptions for the Concierge Suites (Cat.R and Cat. T).

Upgraded Amenities
While all Disney Cruise Line staterooms boast luxury amenities and world-class service, Guests of our Concierge Suites enjoy an expanded range of quality offerings.

* H20 Plus Spa, Bath and Shower Products
All stateroom baths are stocked with fine marine-nutrient enriched H20 Plus spa, bath and shower products—including Sea Marine Revitalizing Shampoo, Marine Collagen Conditioner and Hydrating Body Butter. Guests of our Concierge Suites are treated to an enhanced line, which adds the premium Sea Salt Body Wash and Solar Relief Gel.
* Fine Bedding from Sealy Posturepedic® and Frette
All staterooms feature plush bath towels, bath sheets and 300-thread-count, 100% Egyptian cotton linens from Frette. Our Concierge Suites' master bedrooms are further upgraded with Sealy Posturepedic® Premium Plush Euro-top mattresses and feather and down duvets.
* Pillow Talk Program
Guests of our Concierge Suites have access to the Pillow Talk program, which allows you to choose from a selection of hypo-allergenic, feather and therapeutic memory-foam pillow options.
* Personal Robe and Slippers
These plush comforts are provided for your use while you cruise.
* Special Treats Delivered
While staying in a Concierge Suite, you benefit from daily delights delivered to your door, such as canapés, fruit and cookies.
* Media Library
Blu-ray DVD players and an extensive library of music CDs and DVD titles are stocked for the enjoyment of you and your family, along with a selection of board games.

You also enjoy these amenities:

* Two 42-inch high-definition LCD TVs
* iPod Docking Station
* Refrigerator
* In-room safe
* Hair Dryer
* Phone with voice-mail messaging
* Individual climate control
* Couch
* Desk
* Chair
* Privacy curtain
* Dining table

Verandah
Each and every one of our opulent Concierge Suites includes a personal verandah, which delivers the pleasure of ocean views and sea breezes every time you step out onto its sunny surface. This breathtaking private perch is where you can bask in sunshine, enjoy leisurely conversations, sip coffee or cocktails or simply enjoy the sweeping scenery as it floats by. The verandah features its own furniture, deck lighting, plexiglass or solid whitewall railings and dividers, plus the security of childproof locks.

Shipboard Services
On your cruise, the benefits of our signature Concierge service are in full effect, beginning with priority check-in and boarding at a dedicated check-in station. Our onboard Concierge team will meet you at a private welcome reception—exclusive to Concierge Guests—and will be available to attend to your needs, questions and special requests. Enjoy assistance with:

* Reservations (shore excursions, Palo dining, spa treatments and nursery stay)
* In-suite dining from any of our rotation restaurants
* Dining reservation confirmations and changes
* Priority tendering in ports of call
* Updates to your personal itinerary
* Special occasions and celebration planning

 

[ppiew]

No, we were on only the 3 night

 

[Andrew DEREK UK]

No, we were on only the 3 night

Understood.

 

[ppiew]

will we see any of those perks in a 2BR? we are on (another) 3 day but sure would like it.

 

[Andrew DEREK UK]

will we see any of those perks in a 2BR? we are on (another) 3 day but sure would like it.

Got to say I do not know, as I haven't undertaken a shorter cruise, but as there is less time perks will be restricted.

 

[budwmn]

I was on a 3-night in May and had all of the above mentioned perks.

Clarification:
Buffet - The "private buffet" is the sail away reception for concierge guests. They have it on the aft deck area of Topsider/Beach Blanket Buffet. Normally, it's held when leaving a port of call (like Nassau or St. Thomas) and consists of things like shrimp cocktail, jalapeno poppers, cheeses, wings, chicken satay, smoked salmon, cookies, and fruit (plus bar service and sodas). Sometimes there are officers, sometimes not. Your concierges always will be there. Out of 5 cruises (three 7-night, two 3/4-night), we've only seen a character there once.

Choice of Treats - DCL tested this for a few months. I read somewhere that they went back to random treats each day.

Weather - A simple card is left in your room each day alerting you to the weather for the next day. You can also call your concierge to ask.

Characters - You'll get a schedule of character appearances. If you ask your concierge, I'm sure they'd be happy to give you advice.

Shutters Photos - They will pick them up for you if you ask.

Bottom line: The concierge service is what you make of it. They aren't mind readers. My best advice is to let them know on day one what is important to you.

 

[kcashner]

And remember that you can't possibly get as much service, activities, etc. on a 3 night cruise as you can on a 7...but then you didn't pay as much for the 3 night cruise as others did for a 7 either.

 

[Poohbush]

I noticed it says in suite dining from rotation restaurants. Any word if in suite dining from Palo will continue on the Dream?

And I wonder if it will be limited to just the cat R, or if the cat T be included too? I know on the Magic & Wonder, both the cat 1 & 2 can order from Palo, but not the cat 3, which is what the cat T is supposed to be equivalent to.

 

[budwmn]

I wish Palo was available for in-room dining in all suites on all ships. I'd be happy to pay more for this option.

 

[ppiew]

tried to send once but didn't go will try again

"but then you didn't pay as much for the 3 night cruise as others did for a 7 either. "

Whoa!! We paid nearly $10,000 for a CAT 3 on a 3 day cruise 2 Adults and 2 Children- that is abt. $3300+ per day; we were quoted $11,680 in a CAT 4 which is about $1,630 per day. (i think) for a 7 day Eastern Carib but because of other obligations, were unable to take the 7 day and had to take the 3. That is practically DOUBLE per day! Both are for no transportation and no insurance.

 

[Soccermom-Cheri]

that's interesting. We paid around $13K for a 3 AND 4 night cruise in a cat.1 in summer of '08

 

[OurDogCisco]

Okay... now I don't feel so bad in what we are playing for the Baltics in a Category 3. Thanks for putting my mind to ease..

 

[ppiew]

Well look at it this way, at least the Baltic cruise you will have 7 days and receive all the perks listed! I truly envy you (not for the perks) but for going on the Baltic cruise. It has been a dream of mine and the years are getting shorter. Keep trying to convince DH but so far not successful.